I’ve lived here for a while and am completely regretting it.
Cons:
- Noise levels are ridiculous. Interstate is right next to the community and you will hear
non stop wailing tire noise all day everyday.
I suspect the ceiling is made of cardboard because you will hear every single footstep, door closing and tv noise from neighbors.
- Once you’ve signed the lease, the leasing office and management will simply not bother responding to any of your emails.
- They will charge you full months... deposit no matter how good your credit score( although they claim the deposit is purely decided by their “software”)
- For an apartment that claims luxury living, gym is a joke with paint peeling away from rusted dumbells and the pulley equipment jamming.

Pros: Apartment community looks good from the outside.
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Hampton Club was a great place to live. I lived here for 2 years. I had everything I needed there: a/c, heat, in-unit w/d, fridge, microwave, great walk-in closet, and my own garage. Management AND maintenance are always quick to address any issues. Although the fitness center isn’t immaculate, it had what I needed (treadmills). Safe area and right next to Strongsville (South Park Mall only about 5 minutes away). I really miss living there, but I relocated to another state.

Staff is friendly, although it would be nice if someone would actually show the apartment rather than simply giving you a map and watching you drive around in circles lol. So anyway, long story short...I was approved for an apartment here and ended up being transferred by my company to another state about a week after paying the $325 security deposit. Before ever actually signing the lease, they still refused to refund the security deposit. Of course they have a 3-day refund policy which we were... never told. Perhaps it's written somewhere in fine print? I don't know. What I do know is this is just bad customer service. It's not like I signed a lease and broke it. It's not like I just randomly changed my mind about moving into the apartment. They will tell you "It's policy." That's their answer for pretty much everything. Zero flexibility. Zero discretion. Nice people in a nice community but controlled and dictated by corporate on everything. Read More

We lived here for 2 yrs. Very nice apartment with nice location. Apartment staff is very kind and helpful. I would recommend this apartment to anyone who wants to live in luxury apartment. 22 mins drive from Cleveland downtown. Very spacious and clean. Very quite area. Nearby malls and grocery stores.

I moved here about 6 months ago and really enjoy it! The apartments are beautiful. I was hesitant living on the 2nd floor of a 3-floor building due to bad experiences with noisy neighbors, but it’s fine here. Not silent but nothing to complain about most days. The office staff is so helpful and responded very quickly to us throughout our whole application and move-in processes. We had some small maintenance issues lately, and the maintenance staff is so polite and efficient. Our repairman was so... patient and friendly with my cat nosing around what his tools and what he was doing. Living here is a really great value for what you pay, especially if you have pets and plan to stay a while. Definitely recommend! Read More