Disregard the most recent review someone put that was negative.It is totally incorrect and far from it.I know what I'm talking about as I am a retired former property manager of twenty or so years.The staff is professional and know what they're doing.I met Tera the new manager and she was friendly and helped me with what I came into the office for.My son met Tera and Yolanda regarding a replacement car sticker and to look into a question about my lease.They were both awesome he said.Some trees... were recently cut down as for safety as they were old.Smart move.The removal of the car wash was justified as it was a eye sore and rarely used.The building walls are quiet and hallways cleaned weekly.Bobbie,Doug and the entire crew is top notch.I highly recommend this place. Read More

Village in the Parks was recently acquired by Mid-America Management Corporation in January 2024, any reviews prior to this refer to the old management which was quite good. The new management is not. Look up Mid-America Management Corporation’s 1.7 star rating for yourself.

The office staff is unable to answer basic questions regarding the property or help with basic issues. For example, we went in to the office for help figure out why we were unable to split rent in their online payment... system (ie my roommate and I want to pay half our rent each) we were told there was nothing the office could do to help us in person and instead we should email the help line.

5 minutes on the phone with corporate reveals their system flat out doesn’t support splitting rent because their owner doesn’t want to. But there was no way the on-site office would have helped and called to get an answer.

This pretty basic shortcoming aside, the new management company has removed all the perks of the property, cut down all the trees, removed the car wash station, and has done away with the helpful staff, all the things that made this property good.

All the negatives are still there though, the walls are thin, there’s never any parking, and the apartments are dated.

Honestly it’s just not worth the headaches, look elsewhere. We are leaving at the end of our lease, as are many of our neighbors. Read More

I lived here for a year and it was the worst apartment I have lived in. I do not recommend living here. There are slightly more expensive options that are much nicer (and safer). Avoid this place due to poor property management, living conditions, and overall value.

Apartment unit has black mold all thorough out/ management sends maintenance with a little scrub brush and some bleach and tells us ok it’s all cleaned up. STAY FAR AWAY FOR YOUR OWN HEALTH. Very poorly ran, this is a glorified landscaping team. And the western reserve property management is the WORST.

I have lived at village in the park for a few months now. There is a bedbug problem in my building. I have asked to change units multiple times but management will not let me change units without paying multiple thousands of dollars. This is unsafe and insanitary. This has resulted in my family having to throw away furniture and clothes, and live in hotels for weeks. I cannot afford this.