Horrible management, always sound like they want to help but are useless. Take forever to do maintenance work. I've had a broken window (which they broke over a year ago) Still not fixed. Had someone come check and said all my windows basically need replaced. Window drafts horribly. Also, the pool hasn't been open but maybe 5 days all summer. They can't figure out the chemicals. Interesting how every pool in the area has been open all year and yet they can't figure out how to balance the levels... . How about the money we pay in rent be used to have a professional come and maintain the pool. ? Read More

Excelente ubicación, muy espaciosa lugar muy tranquilo y limpio, atención de la oficina rápida y puntual.

They will take advantage of you and not fix issues ever. My work orders (that I put when I moved in months ago) have all been ignored for months even after emailing, calling, and going into the office multiple times. There are mice in the building and they will only send out an exterminator on Thursday and just make you risk your health until then. Who knows if the problem will ever be solved. I literally had to threaten the office workers to give me my mailbox key after living here for months.... The property itself wouldn’t be to bad if they would just do some general upkeep at all. Read More

The AC in the apartment has been broken for over 3 weeks. When I first opened the work order, the office sent a representative who barely looked at the unit and I did not hear anything back for days. I had to make multiple calls to the office to finally find out that they cannot fix my AC anytime soon. With outside temperatures rising and mold building up in the basement and bathroom, I have to stay at my son’s house until they can finally fix my AC unit. Again, it’s been 3 weeks, I am 70 years... old with a medical condition and have not had not 1 courtesy call from the association or maintenance team to give me a status. All the calls I make to the office are pointless because I do not get any info. Read More

I hope you find this review helpful.

Since September 2021, several in-person reports have been made about the heather not working. Also, I sent email communications, and no reply from the company. During the last 14 days, I spoke with various employees, and the heater has not been fixed. In my last conversation on Saturday, October 29, 2021, an employee stated that they do not have enough maintenance employees to take care of my issue at this moment. I explained to this gentleman that... maintenance had been to the property and promised to fix my heater, but they never returned. I was offered a temporary space heater, but I rejected it because I already own a space heater. However, the space heather tends to cause issues with the circuit breaker box and requires a reset for the electricity to return. Also, space heaters are not safe to keep on without someone in the home. Finally, I have a pet on the property, and I pay its pet fees, so it is unfair for my pet to be in a cold home at risk of getting sick. Overall, it has been two months since my first complaint and no repair so far.

As the days get colder, their ability to ignore my calls, emails, and in-person requests increases. They genuinely do not care that it has been two months since the first complaint.

Other examples of how bad Harbor Group Management follow:

Early summer 2021, Columbia Gas came to my property three times and kept tagging our heather for a small leak and dirty unit. Unfortunately, we still have a small leak, and the heater unit was never clean.

I had a water leak in the second-floor bathroom, and six months later, they finally fixed the first complaint. However, they did not repair the entire water damaged. Instead, they patched a few minor repairs, only fixing like 20% of the damage.

A water leak in the basement that occurs every time it rains has never been fixed, and I complained since I moved in about it. Read More