Wonderful place to live. The property is kept up with very well. The office staff and maintenance team are always very helpful with any problems I may have. Would recommend

Cottage row broke their end of the lease agreement right upon my move in day by failing to clean the home. The unit was appalling. Cob webs everywhere, dog food under my assigned bed. Trash left unattended causing any kind of bug you can think of to appear. We had to pay out of pocket and clean everything ourselves. Maintenance never properly fixed what was needed (even after calling them in more than three times for the same issues) and to top it all off my roomates and I were charged with... unnecessary cleaning and damage fees that we had to call and email back and forth to get removed. All of this to say I do not blame the workers under this management, their hands were tied with most of this issues and could not do much, but always responded kindly. The managers themselves however I am extremely disappointed by in their lack of effort and care. Do NOT be fooled by the front houses that line the fences and entry way. They make sure to keep those units in top tier shape while the ones in the back and middle are neglected. The lease agreement is very misleading and I say again Cottage Row does not maintain their end of any of it. I could go on and on, but at the end of the day this establishment is not an ideal place to live in the slightest they screw you over on everything they possibly can. Read More

They don’t care about their residents. If you’re planning on living here I highly urge you to reconsider and look elsewhere. Take it from someone who has lived here for 3 years and seen it all. This year they waited until school started to do heavily invasive work on all the houses. They woke everyone up for weeks and worked from 7am-6pm being a complete disturbance. They also don’t care about you at all and just want you to sign and then have to put up with it. They also don’t have the gym or... pool or clubhouse or anything they advertise open even though they still advertise it. On their website they show raving 5 star reviews but find someone who has actually lived here and see what they say. Read More

The apartments are decent the kids love living here BUT.. move out is a night mare you get a random bill they won’t communicate and then want to send you to collections while you are trying to figure out what the extra $300 is for when they aren’t refunding your deposit! Just out to see if they can rip
Off the kids… so awful… very bad practice on their part

The houses are decent, but the amenities and the service surrounding said amenities are awful. The bus never runs correctly and after multiple time raising this concern, nothing has been done. I am consistently left on campus and there seems to be no intentions of improving the system.