Great place to live.Friendly staff.Excellent maintenance department.

This property management company is criminal for what they do during move-out procedures! We lived in this property for 2 years. During this time, we had no issues with the leasing office, maintenance personnel or any other members of the community. We paid rent on-time, 100% of the time. At the time of our lease end, we paid the $300 fee required per lease for the carpet cleaning (this is non-negotiable and must be done regardless of your own cleaning, at your expense). We received a final... account statement 10 days after move-out noting minor repairs throughout the unit that would be deducted from our security deposit. This is understandable and acceptable. However, 2 weeks after this, we received a "Revised" Account statement charging us $4500 for CARPET REPLACEMENT. $4500!!! For reference, that is 3X the MONTHLY RENT.

When we inquired as to why this was added, the leasing office replied and stated that "per the lease, Management reserves the right to make charges even after the return of your security deposit in the event damage to the apartment or CARPET is discovered which is attributable to your occupancy or any outstanding monies that are owed". When asked for an invoice explaining the exorbitant amount charged for the carpet replacement, the leasing office replied and said "per the lease, the LANDLORD shall be entitled to make charges to the tenant for any materials or labor to bring the apartment back to the condition required as aforesaid. LANDLORD shall be entitled to charge tenant for such materials at 1.5 TIMES the cost to LANDLORD with a minimum charge of $50. Labor shall be charged at the rate of $75 per hour. Major expenses such as repainting, CARPET REPLACEMENT, etc. will be charged at 1.5 TIMES the cost to the LANDLORD".

At no point were we offered any documentation to justify the carpet replacement. No invoice, no pictures, nothing. In fact, we took pictures of 2 of the rooms during move-out, and neither picture offered any evidence for carpet replacement. This company adds this language into the lease so that they can make you pay for refurbishing their apartments on your own dime without any justification.

Additionally, our account statement and monies owed were sent directly to the Collection Agency before any statement was delivered to us. The way in which this was handled was reprehensible and utterly classless.

PLEASE READ YOUR LEASE IN DETAIL AS THIS LANGUAGE IS BUILT IN TO SCREW YOU OVER LATER!!!!!!!!! Read More

I feel that these town homes are priced way too high for the quality. I understand that there aren't many options for rentals in Cranberry but I have to be honest. The walls are thin as paper, you can hear your neighbors snoring at nigh and sneezing ext. The kitchen is very low quality; no sink sprayer. No blinds or overhead lights hardly anywhere which makes it hard to move in on that first night. We were told the blinds that were in the house when we were shown were going to be left... behind but they weren't. If the neighbors are loud and keep you up all night, there is nothing anyone can do. There are dogs allowed in the homes now and dog poop is left everywhere for my kids to run through and track through the house. Our shower would make this loud screaming noise for a good 10 minutes every time it was used. There are no knobs on the kitchen cabinets or drawers which makes everything sticky. I don't recommend this place if there are any other options possible. We are a military family and we didn't find very many options in the area. Glad we're gone. Read More

We lived there for little more than 2 years, until we decided to move to California
Pros: Neat and clean community. Neighbors are relatively good. Amanda is good.
Cons:
Forget about Security Deposit refund:
The biggest concern is that they hold back security deposit when you leave.
We left the apartment in extremely good condition, everything was cleaned from kitchen to bathrooms.Before vacating they say that they will deduct just 75 bucks for carpet cleaning. But when they sent the final... statement, the charged additional 200 bucks. Basically they never clean the carpet when we were there, but they made sure to extract they money from our end by pushing their responsibilities to us. This has happened to all the neighbors who I know and have moved out. All my NetApp colleagues faced with same consequences as regards the security deposit. Such a disgrace.

Quality of construction:
The quality of construction is horrible. we lived in one of the 2 bedroom apartments,
could always hear the regular chat our downstairs neighbors used to make (they were not speaking loudly). You could even feel the floor shaking if someone was walking normally in the downstairs.
Expensive compared to what you get:
Considering the location and amenities provided, this is not worth the money.
Maintenance is not done regularly:
Even though they charge more than 120 bucks for monthly maintenance, they hardly clean the common are or even cut the grass in the lawn. There is no carpet cleaning even with the renewal which is very strange.I have lived across 3 states in past 8 years, everywhere carpet cleaning comes free with renewal. Read More

I will not recommend this place.For the money you pay u can get more in other communities around this community.

over all I would say think twice.Just a warning,it is up to you to make your own decision.