Poor management, arbitrarily enforced rules, elevators frequently broken

Lived here during the second half of 2020. I lived in a refurbished unit, so everything worked perfectly. You do need to find your own internet provider. My studio was on the 20th floor and it was very comfortable throughout the year, with great view of the city.

If you have any packages or food deliveries, they will need to be left in the lobby.

Downstairs in the basement there are a gym (not very spacious) and a lounge (with wifi). There are also a counselor and a drycleaner which may be... convenient at times.

The management was very friendly and helpful. They helped me a lot with daily matters and even moving out. Read More

5 stars for the experience while I lived here. 1 star for their management team. We moved out in November 2021, with 2 additional months leftover on our lease. Jason was very helpful and found someone to take over our apartment, and agreed to refund our rent for January. Then I have been dealing with the accounting department. It is now June 2022, still have not received the refund...very disappointed. Will update my review if I ever get that money back.

I have been living at 2400 Chestnut Street for a while and would highly recommend the building to grad students at UPenn. There is a shuttle service that brings you directly to the school and makes it seamless to go to and from the school in the mornings and evenings. However, the best part about the shuttle is not the convenience but the driver, Fernando. He is the nicest most friendly worker. He lightens up the room and puts a smile on my face every time I see him. He is the afternoon driver... but I am hoping he becomes the morning one too. He is the energy the building needs.


I am also a fan of the front desk staff including Eric, George and Karl. They are so friendly and work very hard to keep the building safe as well as help out the residents in any way they can. Read More

I am writing this review at 8:40 AM and was awaken by the construction noise. Please avoid this apartment within two years. The construction inside the building is a nightmare and I do not think that it can be completed within two years according to the current construction efficiency. There are many other great apartments with similar prices in this area.