The toilets always clog. The apartment renovation was cheaply done and cabinets fall off the walls and damage surrounding appliances, flooring. They charge you outrageous for issues that are already known, like every front entry door is damaged, yet they try to charge you upon departure to get a new front door. Water leaks in powder room and bathrooms. The list goes on. The staff in the clubhouse are not nice. They keep adding charges on, like now you pay for a trash service but you have to... keep the dirty can in your apartment. The list goes on. Read More

We have really enjoyed ourselves so far at Bear Run. Love the beautiful spacious apartments and the fireplace has come in handy during the cold winter months. It is so nice and relaxing to be surrounded by the woods and near nature. The people have been very friendly. Management at Bear Run has been great to work with. We are excited to experience the apartment complex in the upcoming summer months and to be able to enjoy the pool!

I have rented an apartment at Bear Run Village for the past 2 1/2 years. I can tell you the previous owners of this complex had pitiful customer service skills (as lots of the old apartment reviews say)and they couldn't have cared less about the people renting apartments. That all changed in mid 2020 when the new owners took over. The staff of Berger Rental Communities have come in with a "customer first' attitude and I can tell you the changes from a customer's perspective are real. They... are investing big time $$$ in property improvements all over the place. The new owners have a multi-year property improvement and action plan focused on making this the premiere place to rent an apartment in the North Hills. I know this because we receive regular communication updates from the leasing office on what is going on all around us. When apartments are vacated Berger's team comes in and completely renovates every apartment before putting them back on the market for rental. The maintenance team is first class and highly responsive when you need something repaired or fixed. There was a well orchestrated Halloween event for the kids and there are plans for other kinds of celebrations and community activities throughout the year. So if you've read old reviews about this place I can tell you as a current resident things are much different today and this is a place I would now recommend to my friends as a great place to live. In summary: the staff listens, they care about the renters and they are focused on making Bear Run Village a great place to live! You can't ask for more than that! Read More

My boyfriend and I have lived here for just over a year. We love it here! It is a nice, quiet neighborhood. All of our neighbors are very friendly. It's just about 15 minutes to get to Robinson, Mcknight Road, or Cranberry. Maintenance is prompt and professional. Our AC broke last August and we had it replaced in less than 24 hours. You get a lot for your money here, and cannot beat the location!

I lived at bear run for just over and year. Management is quick to respond and maintenance is really fast. My only call out it to make sure that you write a very detailed report when you move in on everything wrong with the apartment and TAKE PICTURES. Also take pictures when you move out of the condition of the apartment. I had the carpet and the apartment professionally cleaned (they will charge you for it if you don't) and workers went in after I had left leaving marks and they charged me for... it. the apartment was in better condition than when I moved in and still did not receive half my deposit back. Read More