Horrible, horrible staff at their main office. Extremely rude, disorganized, and unprofessional. I have had countless issues in my one single year living here. The day I moved in, they had to go through four sets of keys before they could figure out which ones worked for my door. Otto himself had to walk to and from the office in the heat to try and mess with the doorknob. He was always slightly confused. I am not even sure he still works there anymore! The window in my room didn’t close all the... way or lock. The screen was popping loose constantly. The outdated rotted wood floorboard pieces would pop up and my roommate and I would literally trip on them. The garbage disposal broke a couple times and the dishwasher was flooding into the apartment below me, which took forever to get fixed and the repair men that hardly came were always high and unable to fix the issue the first couple times. Flooding happened at least five times. I called many, many times about issues and they would either “have to get back to me” or would “address the issue shortly”. They never understood what was going on or kept track of anything that was wrong! So after my year here, I moved out thankfully, and they charged me a whopping $1,100 for “cleaning and repairs” that was simply inaccurate. I was STUNNED! They listed things that were already issues here! And of course when I called I argued with someone that I’ve never heard of before in the office and Allison. They were wildly incorrect about their statements but would not budge on anything whilst citing “common sense” and morals….but could not prove anything they were using to argue. It is clearly just to get insane amounts of money from college students (by the way, thats the majority of who lives here, and it frequently reeks of pot). It is terrible what they think they can get away with. DO NOT LIVE HERE if you want to deal with such a confusing and expensive mess of a complex.
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I have been enjoying my stay here at Cambridge Hall Apartments for almost 3 years now and I have loved every bit of it! The staff are wonderful and provide immediate attention when needed. The maintenance persons are just as equally wonderful and complete any work orders in a timely manner.

For the area in which this complex is located, they provide great rates with excellent service. With just a few minutes away, CHA also provides great access to restaurants, bars, parks, and all other things... to enjoy.

If you are having any second guesses with choosing Cambridge Hall as your home, don't. Or be the judge for yourself and give them a call, no doubt that they will nicely and gladly help with any concerns.

- Current Resident Read More

This complex is perfect if you want to be close (a mile walk) to all the restaurants, bars, and shops without being right in the center of the hustle and bustle of town. There are about 10 buildings in the complex surrounded by beautiful greenery. The staff are extremely helpful and the maintenance men are very prompt (usually come in the same day that you call). There is also a salt water pool. A beautiful place to live in Chester County.