My apartment is a nice apartment, the location is great, but there are consistent failures to make timely repairs and respond to repair work orders.

Additionally, the move in process is disorganized, unprofessional, and overall awful.

Once you've moved in, as long as you do not need assistance from the office, the experience of living here is quite pleasant. Hallways and common areas are kept with a reasonable level of maintenance.

The only significant complaint that I would have about my... apartment itself is the laundry machine that is provided. During the tour, expectations were set that the machine would take about four hours. But in my experience, it takes on average six hours, and up to eight hours, to do one small load of laundry. While having anything at all in the unit is a plus, these machines are truly awful. If you try to open it after pausing during the drying cycle, or soon after cycle completion, it locks and will not let you open the machine until it completely cools down.

Lastly, some of the staff are pleasant people, kind, and helpful. However, some staff are rude, unprofessional, and uncaring.

In one specific instance, I went in person to the office to get assistance with a work order that was not being acknowledged via email (the designated and only way to submit work orders) and the staff member kept interrupting me over and over again telling me that I had to do things that I had already done, which they would have known had they taken the time to listen to my two minute explanation of the problem I was facing.

Overall, this property is ok. I love the location, and the facilities available are good. Poor service from the staff really holds this apartment building back from being great. Read More

Brandi, the community manager, at 1321 Lofts is amazing! She is on site & helped me find the correct apartment for my needs. This is a great location with spacious apartments. I like all the amenities within the apartment besides the 2 in 1 laundry unit that works slowly. I had some issues with the laundry unit when I moved in but maintenance has been excellent till now and replaced my unit within 2 days. I don’t really care for the pool or gym much, you’ll probably have to get a membership... elsewhere.

If you’re new in town, need a place close to downtown on a short notice, look no further! Read More

I have had no issues living here and honestly love it! Would recommend since it is great walking distance to campus.

There are so many better places to live in Columbia especially with the price you’re paying. My experience with 1321 Lofts was not good, not even decent. Experienced stolen packages, rude management staff (Loida was fired but the fact that she was incompetent and hired in the first place says a lot about Capitol Places), slow internet-the free internet is SUPER slow, thin walls and loud neighbors (imagine your neighbors kids being super loud at 5am every. single. morning.), terrible parking... options (their lot was sold out and the 7th floor in the Marion garage took a long time to enter/exit), 4ft pool is disappointing, the sandwich shop next door needs to invest in bulletproof glass because there was a point where it was broken every week, loud residents and illegal activities, 2in1 washer/dryer takes 4 hours to wash 1/2 load of laundry, and SO much more! Honestly I lived in a college dorm for 3 years and this “luxury” apt is on the same level. Don’t expect much from here because there’s not a lot to offer, my advice for you is to move to an apartment that offers and VALUES you. Read More

I have lived in the building for a year and by far the best place I have lived. The keep the hallway clean and any issues are quickly resolved by management. Amenities are nice and the location is awesome.