Flooded multiple times, horrible management. Charged for things I wrote on my sheet as damaged before move in and when I questioned it was told “We can go to small claims court if you want”. If you like sitting on your toilet and wondering why it was wet (flooded again) then you should live here.

The units themselves are beautiful. The issue is that maintenance never fixes anything. We had a ceiling that was caving in for the better part of a year due to an upstairs neighbor's washing machine flooding the unit. We were told maintenance caters first to the UT student apartments and we'd have to wait for repairs. They never did fix it; the doors molded, the ceiling had black mold, the carpet was ruined. We developed health issues because of this.

On top of terrible maintenance, the water... pipes for this complex are outdated. It was usually once a week that we were completely without water. It become such a problem that the local news featured the complex -- because they never had water turned on. It would be days until the pipes were fixed...meaning no showers, no toilets, no water. Constantly.

Safety around this complex is really, really bad. I had my car broken into twice in a year. Office management said nothing they could do.

Pets are welcome, but nobody and their brother cleans up after them. The complex started threatening people about dog poop but nothing was done. It's everywhere. It's only gotten worse in the past year and a half. Bugs in the units are awful. Cockroaches fell from the ceilings. The kitchen had them everywhere and we were constantly paying for our own extermination...even though we kept a policy of no cardboard boxes or anything to attract them.

So yeah, while the units are pretty, they are not even remotely worth the headache that comes with shitty management and run down units. This was the worst renting experience in all of the eight rentals we've lived in. Not worth the cheap rent. You get what you pay for. Read More

Please don't move in here. I have not spoken to any happy tenants. While the pictures and brief tour make it look nice, these apartments are overrun with issues (listed below), and the owner does NOT care about tenants. They will constantly ask "how can we make this better" without actually changing anything.

Some of the problems I've experienced:
- bed bugs (they were already in the apartment when I moved in, and the bed bugs had been PAINTED TO THE WALLS, when they were hastily flipping this... apartment. I wish I were kidding.)
- frequent water shut off for MONTHS due to maintenance
- pool closed for the majority of the summer
- the only dumpster for this entire complex is often overflowing and trash is piled outside it
- monthly pest control fees despite roaches, rats, and bed bugs
- poor quality apartments that have been cheaply flipped (carpets aren't attached to the floors, rickety shelves and cabinets, etc.)
- mandatory inspections that I board my pets for, and end up not happening
- I could write a book of all my grievances, but I'll stop here


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This place is great. The only problem I had, got fixed. ABSOLUTELY NO BUGS. ABSOLUTELY NO RODENTS. The only thing I would want is a garbage disposal. Also, the walls are either too thin, or people intentionally want to complain about very little noise. OTHER THAN THAT, THE PLACE IS PERFECT.

I’m thinking, the reviews are like this because people are spoiled and want things done RIGHT THIS SECOND as if there aren’t like 500+ apartments here. Classic case of Hurt people trying to hurt people.

This complex has so many issues. They have terrible maintenance and will turn around and blame it on the renters. Please avoid or you will quickly be looking for somewhere else to live.