I have been staying here for 3 years… and you get what you get living in the cheapest apartment in Knoxville …. But I have been with out AC for YEARS and I keep calling and putting work orders in. They send someone out the next day, and every single time they say “you need a new unit, I can’t fix it” then they leave .. and I’ll call back in a week and be like “hey what’s going on? “ and they tell me I don’t have a work order it’s been completed. So they put another one in and it’s the same cycle... over and over again . Even when I tell them what the maintenance tells me . Read More

We’ve lived at The District, formerly Briarcliff at West Hills for 5 years. All of the reviews are valid. However, with new ownership and new management, we’ve seen a lot of great progress. Maintenance orders are finally happening!! Lori, the new property manager is taking care of business! The grounds have never looked better and I hear building renovations are underway. It’s so good to see someone give this place a little love. And the pool is finally opening this year!!

My girlfriend and I currently live here and all the reviews or comments saying that place is a good place or giving it 4 or 5 stars is a lie. This place is an absolute dump and management is awful. We have holes in the wall, stopped up pipes, leaking in places, doors broken. With all of these we have only lived here 4 months. Yes only 4 months they let us move into this crap and we have put work orders in every week to every day and nothing happens. So please do not listen to anyone saying come... live here. Also they have three different managers since we have lived here. We currently breaking our lease and getting out. If you do move here make sure you take lots of pictures and videos because they will call you liars or won’t listen to you. Read More

This place is a disaster and is only in business because people NEED a place to stay. The buildings aren’t even complete! Unfinished flooring, stairwells with holes in them… it’s insane that they charge so much and yet they can’t even have properly finished buildings. They tore up the flooring in my building over a year ago, and they never came back to put new flooring in! So you just walk on construction wood, how nice! We are paying more than we were when we moved in, yet the building looks... far worse.

The laundry rooms are nasty, puddles of dirty water in the floor, goop all over machines, and that might be passable if the machines actually started.

The only nice thing that can be said about The District is that the location is great, other than that I have nothing positive to say, at all. Read More

no seriously. management isnt even the (only) problem. no one has mentioned how thin the walls and floors of this apartment is. on the phone with my mom a dog next door barked and she thought it was in my apartment. when a downstairs neighbor plays music too loud it shakes the floor. nothing was ever done for our AC going out for a month in 2022 other than a “sorry” and a window unit for less than a week before it was finally fixed. pool still doesnt work, though it looks like theyre doing work... to it right now. the price its going to is also absolutely not worth it. they wont actually do anything about people parkin in handicap spots who arent supposed to. i could go on and on. find somewhere else, seriously. they changed the name from briarcliff to the district to escape an awful but well deserved stigma. Read More