WiFi is always down… I had to purchase my own even though I pay for one with my rent. Planning on moving once my lease is up

So many things wrong with this place from the gym and lobby smelling like sewer when it rains or finding your car is missing by either it getting towed or stolen. There so many multiple breakins outside the street in a single file line.

Management treats you like you are garbage and speaks to you very condescending. They could care less about the residents and offer penalties to guests rather than solutions.

Guest parking is now currently not allowed in the parking lot and the street parking... is where break ins happen all the time. Not to mention that the area feels super unsafe to walk at night.

Only one trash bag per day is allowed if not you will get fined $25 extra for each bag. Tow trucks take cars here all the time even if you are register, especially new residents moving in.

Staff entering apartments without people’s consent and no physical key is given to you for your apartment. The carpet in the hallways makes the hallways smell putrid.
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While the apartments look nice and it is a new building, do not live here. They will tell you there is no problem when it comes to move out and move in fees, however after talking with multiple people they "loose" paperwork and will charge you for their mistake. I was charged $400+ for no reason and it was sent to my credit report. This was done for a lot of the residents, as I talked with them. The staff (leasing and management) are unprofessional, will lie to you, and do not answer the phones.... Additionally, the walls are VERY thin and fire alarms go off in the middle of the night for no reason. Just don't live here. Read More

I would be impressed if someone were able to find a more terrible complex to live at. They advertise a secure gated parking garage but the gate has been broken for at least 10 months. If you don't want your catalytic converters or your whole car stolen, don't live here.
The hallways and stairwells are disgusting because people let their dogs use the restroom in them and don't clean up after and leave trash in them.
The elevators are down constantly and the power goes out whenever there is strong... wind.
The amenities here aren't kept up with and it seems like a lot of the residents are just trashy and generally don't respect shared spaces.
Living here is a lot like living in a college dorm. A really terrible low quality dorm where the dorm management doesn't do anything to fix any of the problems.
I would recommend this place to someone if they like fire trucks though. They're here a lot since the fire alarms go off all the time. Read More

When I first moved into the Westerly in May 2021, it was a five star property. Everything was clean, management was responsive and addressed any and all concerns, and the amenities on the property actually functioned correctly. Fast forward to the new management (current management), and this place became a HELLSCAPE. They began allowing college students to lease units, and just as you would expect, they treated it more like a dorm building than a luxury apartment complex. Extremely loud parties... on weeknights, halls reeked of weed, trash everywhere, etc. The garage gate was broken for several months ( I assume it still is) making the garage incredibly unsafe. I asked management about this several times and was told "We are waiting on the new part to come from overseas." I'm sorry, last I checked, you can get a package from overseas within a week. It does not take MONTHS for one part to come in. In my opinion, they were just lazy. I mean every time I went down to the office the staff were always on their phones. Other things wrong with the Westely:

-The pool noise and lack of any rule enforcement. People will throw parties of 10+ people at the pool on weekends, even though you are allowed two guests per unit.

- Smell in the gym. Straight up smells like a sewer blew up in the gym. Again, management claiming they were fixing it, but nothing was done. I had to take out a gym membership because I could not workout at the Westerly without gagging from the horrific smell.

-Trash rooms always overflowing. The trash shoots are so small that you can't fit a standard garbage bag when it is full. People just leave it on the trash room floor which smells up the hallways and invites in rodents.

-Paper thin walls and floors. If you live on any floor besides the top, you will hear every footstep your neighbors take.

I could go on and on because the Westerly just sucks that bad. However, nothing will be worse than Jeremey from the leasing office telling me he got a gun pulled on him in the parking garage. Please let that be reason enough to stay away from this HELLSCAPE of a place.

Note to management- instead of commenting on here that you are making changes, actually make the changes people are requesting. Please get off your phones, put the airpods away and listen to what residents are saying. Thanks Read More