Love Them! The Process Was Quick Fast & Easy! I would refer anyone to move into these apartments! And the staff is always great! Very nice & very friendly

From my first day moving in I had issues. First there were no numbers on my apt to tell which apt mine was. I asked for this to be fixed multiple times. I have mobility issues so I have most of my groceries and shopping delivered. Numbers on my apt are important. I explained this to the office after requesting this be resolved for the 5th time and I was told to stand outside and wait for my deliveries. It took 7 months for them to install the handicap parking I was promised a month before I... moved in. They said I would have to pay extra for any accessibility items I would need (like a bar in the shower).

The apt was infested with roaches. My best friend who also lives in the complex said the previous mgmt. had pest control come out once a week until the issue was under control. When I asked mgmt. about that option, because the roaches were so bad, I was told that they can do that because the roaches will become immune to the bug spray. Maintenance would routinely close tickets without even coming to the apt to address a svc ticket. I have an alarm and a camera in the apt so I can tell if someone comes in. Sometimes, they would open the door yell maintenance, then leave and close the ticket.

They will also try to charge you for things they should not. When I moved in I sent a copy of my renters ins to the asst mgr and was told that was great and everything was set. 3 months later I notice I'm being charged $12/mo for renters ins. A girl in the office saw the emails between the asst mgr and myself. She sent an email to her mgr saying I wasn't told about the new policy where you have to upload your ins to a 3rd party co or you would be charged. She requested a refund. I was told no and that I should have read all my docs. When I explained I didn't get that document (I save everything) and that this new ins started with the complex right when I moved in and I wasn't notified I was ignored. They charged for a service called Fetch, which Fetch confirmed was cancelled and it took 2 months for me to get a refund. I was also told by the manager Michael they would not give refunds unless the resident called and asked for one. So if you didn't use Fetch so weren't aware they were cancelled you would not get a refund for the service you had paid for but they had cancelled.

Additionally I tried to reach out to Tam Residential, the mgmt. company, on multiple occasions by phone and email and got no response. Read More

Complex did not have my apartment ready for my move in date, therefore I had to switch all of my accounts another time for a new unit. Wasn’t told my unit would be ready at 5pm the day before move in.

I have filed maintenance requests that were never taken care of however I received an email saying they were.

I really like my apartment and the area it’s in. It’s very quiet and management is does a great job. I love that the office gives us quotes and encouragement words.

The apartment price is great for its amenities. You get your own parking, washer, dryer, dishwasher, and microwave. The buildings are quiet and maintenance response quickly to any issue.