The customer service here is lacking to say the least. If you want a nice, clean home upon move-in look elsewhere. We love the location but the office administration is not worth it. They nickel & dime so many things on top of rent.

I lived here for a short period of time and am so disappointed. The Berkeley is not a secure place at all. They have absolutely no security cameras anywhere, not even in the only two gates they have. They claim it's too expensive and would be useless, even after cases of theft. It's extremely easy for absolutely anyone to get in the complex.

The move-out charges are ridiculous. I even thought I would get my deposit back. Let me warn you beforehand, you won't. I took really good care of my unit... . Regardless, I was charged en entire carpet replacement, and many other things, total of $500. They kept my deposit AND charged me more. Now that I'm reading reviews I can see it's pretty common. They WILL try to screw you financially.

The only reason I'm giving 1 star is because I really like Maria who works at the front desk in the office. She was always super nice and always tried to help. Regardless, don't live here. There are so many other places close by that offer better treatment to its residents. Read More

Ten Facts:. 1) Didn't disclose until after I signed my lease that they charge $100 per month for a washer and dryer. 2) Drug dealer making sales on the property day and night, but the Berkeley would do nothing about it. 3) Tenants blasted very loud wall-shaking music, but the Berkeley would do nothing about it. 4) Management promised to put furniture being delivered into a secure place, but left it outside to be stolen. 5) Contract terms are very one-sided in the Berkley's favor and may... result in massive costs to you if you don't abide by their terms; read the contract twice. 6) There is virtually no security because the security people rarely patrol and wouldn't show up when called. There are no security cameras. The security gate is a joke because cars just piggy-back behind other cars. 7) Management wouldn't allow Amazon Delivery to deliver packages to my mailbox or the Luxer One lockers, so they'd be left outside my apartment door and get stolen. 8) When my lease termed out and I was being checked out, they charged me to have the carpet cleaned for what was just normal wear. 9) The people at the office were incompetent. 10) They never did anything that exceeded my minimal expectations. Read More

Have had ongoing problems with the office/mgmt company. Complex is full of students. Very loud. Office doesn’t care. They say “that’s just apartment living.” We’ve had constant issues with noise, trash, loose dogs. There have also been a string of car breakins in the past year. I cannot wait for my lease to end, which is probably the worst review someone could have for an apartment complex I think.

I lived at the Berkeley for 2 and a half years before buying a house and moving out. Before the new management took over, the complex was incredible, well maintained, the staff was friendly and there were constantly community events and perks. With the new management none of that holds true. The front staff is rude and makes it very clear that they don't want you talking to them. Worst of all is the move out process. It's been 3 weeks since we moved out and the only way we get any information on... our deposit and final charges is from calling them repeatedly until we get the run around yet again. In their latest excuse they're refusing to apply our deposit to the charges and threatening to charge us extra for a monthly discount we got as a part of our lease agreement when we first agreed to live there. Despite the fact that we signed a legal contract that states all the terms of our lease, they're trying to extract every penny from long term tenants that never missed a payment. Stay far away from any properties owned by Crest Management. Read More