I have been at the Reserve since November, 2014 and have been very happy here. The management has always been very responsive and helpful. The current manager, Tonya, goes out of her way to help and accommodate any concerns.

The area is quiet and friendly. When a maintenance issue arises it is handled immediately.

5 Star rating for the Reserve.

Management did not listen to me on several concerns I had during my two year stay and transfer to another property. Early on, I had issues with an air conditioner and management refused to investigate my complaints for approximately 5 months. Upon move out, I was excessively charged for carpet replacement for the entire apartment even though there was limited damage near a door that may have been damage that was out of my control. When I complained about these issues, I found management to be... argumentative. The neighbors were decent, respectful people for the most part and the community is quiet overall, but my bad experiences with office staff makes me hesitate to recommend this property to others. Read More

First off let me say this property is quiet and conveniently located off the beltway and highway 249. Neighbors are usually friendly, and everyone keeps to themselves. I like the connivence of MAA connect, which is the cable/ internet bundle that is an additional fee along with your rent. Maintenance works fast and efficiently once your request is received. Although the apartment is spacious (1 bd room) the appliances are outdated (white and small). Be sure you know exactly what your apartment... looks like before signing your lease because there is a chance that the model they show you will be completely different than what you get. The walls are quite thin, as I reside on the 3 floor and can hear my downstairs neighbors at times. I also recommend purchasing reserved parking because depending on your building, parking can be limited. Another advisory is that if they move you in the back of the complex, there is a large body of land owned by Harris County that people cross/jump the gate to walk their dogs and do other things which can be alarming and pose as a safety concern to some. There is what they consider to be a "dog park" which consist of grass and a few benches; nothing fancy. Overall, I give the property 3 out of 5 stars. Read More

The experience overall has been positive despite a couple of lousy management rotations that occurred previously. I really appreciate the efforts to improve the property inside and out, however my only critiques are regarding refurbishing units for long time residents and most recently the visitor parking situation. It appears that ALL of the designated visitor parking are ALWAYS unavailable and this is unacceptable for actual visitors who require a space and have to park ridiculously far away... or fear their vehicle will be towed. Otherwise, nearly everything else has been great! Read More

So far, we've been happy with our decision to live here. Maintenance is responsive and the property feels safe. Parking can be difficult, and the dumpster stays full; however, we would recommend for the price.