Every negative review you read about this place is true. Management sucks. Parking sucks. The tow trucks trying to meet their nightly quota sucks. The security guard is lazy and argues LOUDLY with guests. Their attitude in the office is poor. Good luck calling in an issue because no one picks up the phone. I’ve seen medical billing and coding people with more urgency than these real estate license rejects. The elevators haven’t had an inspection since before 2020. And the cherry on top? They... allow guests to put their dogs into the pool that everyone uses. Read More

My wife and I have lived at North Poist Oak Lofts for years and we love our apartment and the beautiful gardens and pool area. Like the rest of Houston, we suffered a little during the pandemic and the deep freeze that struck last year. I am proud to say that the community is looking great and has great management again! These apartments are spacious and well designed. The pool area with gym and hot tub are magnificent! Hopefully, we will start to have community functions again in the near... future, depending on the safety of doing so. There is now a great restaurant across the street which is super convenient for a bite and a drink. There is quick access to The Galleria, Downtown, Memorial Park and Memorial City/Town and Country. I have no problem parking and the two elevators can always get us to our 4th floor apartment if we are too lazy to use the stairs. Like I said, the management is easy to work with and I enjoy a coffee in the office sometimes when I pick up my mail. Five Stars for sure! Read More

Parking is difficult, as other reviewers have written. No security guard at the front of the complex, so it's easy to sneak in. Had lived here less than a month when my bike was stolen after being locked on the bike rack. Management shrugged and said I should have bought a better lock, despite none of the other bikes on the rack being touched or having a fancy lock. They didn't offer to show security cam footage, and I never received any response when I sent the police report to the property... manager. One neighbor consistently left bagged dog poop outside their door that the (valet) trash service never picked up. Maintenance ignores most requests. Although the trash is valet, you have to bring your recyclables to a bin in the parking lot, which not a lot of people know. The apartment itself was clean and well-lit, the amenities are nice, but safety and concern for residents is a big joke. Read More

We moved into the complex on January 2020. Getting all the paperwork done was a hassle, but we gave them the benefit of the doubt since they were just making the transition into new management.

Everything was fine until the past few of months. Work orders that we submitted over two months ago have not been addressed (even after constantly reaching out to the front office and corporate).

Parking is a nightmare, several cars without a permit park in parking spots as well as the tow away areas,... leaving no room for actual residents and making it difficult to maneuver around the property. Management sent an email to all residents stating that they would do something about it, but nothing has changed three weeks later.

The agent who helped us find the complex recently informed me that he has not received his commission from the North Post Oak Lofts (over 6 months later).

I have spoken to residents that have lived here for years and they expressed equal disappointment in the way things are being handled. We all understand Covid has affected the way we all handle our businesses, but this is negligence. Read More

This apartment complex was a dream to live in for the last four years. It never flooded which was one of my main concerns, is gated, easy access to your apartment rather than walking a while inside a building to finally get to your door, and had large square footage that was a great deal for the price. Office staff are always so kind and welcoming and even remember your name and apartment number. The pool area is gorgeous and the pool lights up at night. The jacuzzi is huge and very romantic... with a wrought-iron dome above it. Gym is nice and kept very clean, but it could use some updated machines like a bench press or squat machine. Monthly brunches are delicious and as an apartment community, it is very quiet and homey-feeling. The only con is sometimes there's not enough space to park especially if you try to park late at night. There is some extra visitor parking on the side of the complex, but it is a far walk for residents if we have to park there. I rarely had any issues though, maybe about 3-4 times a year if I got home late. The very best aspect of this apartment complex is that it has the BEST location in Houston. It is right next to an intersection of i-10 E/W and 610 N/S. Going anywhere in Houston frequently took about 15-20 minutes MAX because you could easily and quickly hop on the highway without having to drive locally to get there. There is also plenty of restaurants and entertainment nearby since it's right next to the Marq-E. Also, it's only 10 minutes from the Galleria area and 5 minutes from Memorial Park. Overall, I am sad that I had to move because I love this apartment complex so much. Highly recommend! Read More