I have lived here for 5 years, moving out now. I have had 3 sets of friends who lived here about 2 & 3 years ago and they all can say the same thing. (We are all very clean and professional adults) I am not one to leave bad reviews but I am mainly doing this just to warn people if they are looking for a nice place to live or have families. This complex used to be so nice and well kept until the place got new management. Now the complex is always so dirty, leaves and trash everywhere, dog poop... COVERING any inch of grass, sometimes the valet trash that we pay for decides not to come if there is an inch of rain or slightly bad weather, unkept hallways (my neighbor had to go ask them to come vacuum our hallway because it was getting so bad), the staff never answers their phones in the day time, the noise officer never actually comes if you call them and in the summer there are people partying and smoking at the pool because of no security (the cameras are there just for show). Also, our parcel locker system hasn't been working for the last 8ish months. This complex is not a nice place to live anymore. However, the actual inside of the apartment is nice. The buildings that face the back neighborhood are better because they face a neighborhood street and are more quiet. My husband and I have a little one and we feel safe in one of these buildings. We walk in that neighborhood and utilize the park but try to stay away from the main complex part. Also, I do not recommend the sister properties either. The kids living there always come to our pool and trash the place. I am sad to say that this complex is no longer a nice place to live and am very disappointed with how it has been ran since we have gotten new management.

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I have been living here for past 3 years and if it was not my job relocation I would have stayed. It is wonderfool all round. My maintenance retest have been fulfilled with in 2 hours. The office team have been great especially Zatoria who help me through out my moving process and answering all my question about breaking the current lease.
Thank you!!!

There are a couple major flaws. Some that management can control and unfortunately some they cannot. When we moved in we read reviews of an insect problem. Upon entering our apartment for the first time we were greeted by a large cockroach on the wall. Luckily we didn’t have any problems with ants and not too many spiders but there is for sure a major cockroach problem in this complex. Cleaning every day and strong uses of peppermint cleaning products still didn’t solve the problem. The building... also seems to have an upcoming major carpenter ant and or termite problem. Often you will find the corners of the trim eaten away or worn down with saw dust on the floor next to it. The cleaning crew will come by and clean it up whenever they do their weekly hallway cleaning but sure enough the bugs come right back hours later. Speaking of the hallway, IT STINKS. Literally it smells bad. Awful. Rotting trash, cigarettes, poop you name it. This is more of a resident problem that unfortunately management can’t control. The doors are extremely heavy which is nice for security purposes but not nice if you are trying to relax or get some sleep. If you don’t hold the door behind you they will slam and when they slam they will shake your entire apartment. While the doors are heavy they are certainly awful with noise pollution. You will hear everything that is happening in the hallway.
If you get lucky you will have good neighbors. IF you get LUCKY. These particular neighbors of ours have a couple kids and these parents do not control their kids. Trash was always thrown on our patio, food and random items always thrown at our front door, they wrote on our door with marker, poop was smeared on the hallway walls. Yes, poop. Gum was put over our peep hole. And last but not least, mail was stolen from our front door. When I let management know of this problem they handled it well. But once again, there is only so much they can do.
We were all promised a parcel pending building for our mail to open “Holidays 2020”. They built the building but the building itself is not being used. Packages are either left at your front door (good chance of being stolen) or left in the mailroom because of a disgruntled Amazon employee. Each resident paid at least $20 for parcel pending access just to have it never open.
The apartment itself is nice but it is completely ruined by the thin walls. You can hear everything from your neighbors. You can hear their phone ring, you can hear their a Read More

My husband and I love our new home @McKinney Square ?? John and Meghan(leasing agents) are awesome they made us feel right at home! The security officers on site are so friendly and our neibhoors are delightful, couldn't ask for anything more!

I am living in apartment here in McKinney Square for two months now. From the day I moved-in till now, staff Jamie has been a perfect example of a professional support. She is always ready to help us any time with a positive and lovely attitude. . I had several issues after moving-in because I had to change apartment # at the date of move-in , but Jamie followed up and resolved all issues nicely.

I understand that McKinney Square has been more and more recognized want-to-live-place in the... community. Great It is a great place with great staff!!!!
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