So I’ve been here for close to two years. I won’t even begin to tell you the hell the apartment complex has put me and my family through. We moved into apartment 126 (which was a transfer, and they gave us only 6 hours to move from one apartment to the next) and it’s been hell ever since. We moved in and you could CLEARLY tell, this apartment wasn’t cleaned before we moved in. There was blood on the blinds, the shower heads wouldn’t work. The carpet had nails sticking up out of it. The dryer... wouldn’t work for months. And not to mention the air conditioner not cooling correctly. Our master is about 5x cooler than the rest of the apartment, our electric bill has been roughly 350-450 a month. The return vent was CAKED with dust and whatever else. They clearly didn’t replace it before we moved in. If you do a service request it takes about 3-10 days for them to actually come fix it. The pluming is terrible, our daughter’s bathroom has flooded multiple times.

As of lately, the complex has become so trashy I can’t wait to move out of here. There was broken bottles outside on the walkway of our apartment. Clearly people that don’t live here use the pool closest to the office. They are here at all hours of the night with their music and parties.

I promise you, you can find something soooooooooo much better, cleaner, safer and more than likely a nicer office staff. The management team are extremely difficult. When we told them all the issues with the unit we moved into, they would have rather have us move out then to make it livable.

This is by far the worst place to live in McKinney. I promise you that. Read More

I don’t feel safe, and the apartment does not care about its residents. They blame you for their own mess ups and will not help you if need be. I Hate living here. Thanks for reading.

I just recently moved out of Saxon woods. It was the absolute worst move out of an apartment I have ever experienced. First off, when you move out they are supposed to do a walk through with you so they can go over damages with you so you know what you’ll be charged for. When I got to the office the lady just took my keys and refused to do a walkthrough. Then I didn’t hear from them for a couple months after moving out. I already paid the move out fee so I thought I was good. Well I got an email... from them of damages I was being charged for MONTHS after I moved out. They charged me $700 for carpet replacement due to pet damage…. I NEVER owned a pet and my carpet was left in good condition! Basically they just wanted to replace the carpet with vinyl and charged me for it and lied about me having a pet. When I called the office to ask, the man who answered was very rude, unhelpful, uncooperative and basically told me it wasn’t his problem. They gave me no time to pay this and immediately sent it to a debt collector within 2 weeks of me getting a notice. Unless you want to be taken advantage of I highly recommend living anywhere else. Read More

The office staff is unhelpful and rude. It will take MONTHS for your maintenance requests to be taken care of. Too expensive for mediocre service.

Could be a great community with the proper management and staff.

I have lived at Saxon Woods in total 5 years. The first 2 years were great when it was Cortland but the problems started happening immediately when the new/current owners took over. I'm very aware of transitioning and being accepting of changes but the new owners came in never answered phone at the office, rats everywhere, the pool was green for most of the year which sucked because I lived right next to it as my view. Only got to go to the pool one time in the last year we were there cause it... was so nasty. When they took over they fired all the people that were keeping it maintained. When we were moving out they "lost" our paperwork and had us pay $1700 for damages to the apartment (1K of that being carpet damage we never saw). Be careful with this location.

Electricy prices were always $175 to $350 with $250 being the most common! And this wasn't just us, we currently have friends that still live there and have had a $400 bill. They're quick to blame the electricity company but its too common of an issue with the location. Read More