After 8 years of residency, this property has made it clear that tenant safety, well-being, and rights mean nothing.

Despite paying rent on time and following all rules, I was retaliated against for exercising my First Amendment rights by posting truthful reviews about the property’s failure to address my long-standing wasp infestation. However, instead of simply resolving the problem, management hired an attorney to intimidate and bully me for months into signing an agreement to delete my... initial review. When that failed, they issued a 30-day notice to vacate in what I believe was a blatant final attempt to silence me and scare me into submission. For the record, the wasps remain, and management will STILL have to deal with the issue long after I am gone. Their best offer was to allow me to break my lease and move early, and declined paying my moving expenses; which was still the end result.

During my final week, they violated both my lease agreement, as well as the signed agreement they fought so hard to get from me. The maintenance staff were caught on camera removing my belongings from my patio without notice or consent. When confronted, they admitted they were instructed by management to take tenant’s property and even confessed they had done this to others. It took threats of a police report, along with camera footage proving the theft, to get my property returned.

This pattern of mismanagement and negligence extends far beyond my personal experience:

Final Verdict: This place is falling apart under the current property manager, who treats tenants as nothing more than numbers. The combination of theft, negligence, unsafe conditions, pest infestations, and predatory practices makes this property completely unlivable. I would never recommend this place to anyone, especially families with children, or pet owners. Plenty of other poor reviews to reference.

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This place is a such a neat place to live. It's in a residential location away from the hustle and bustle of town. Very quite and well kept. Great place to call home.

housing and maintenance are good, but the reckless driving & speeding that take place due to the management not wanting to add or repair speed bumps is terrifying.

I have been at the Abbey since early 2019. Everyone has alwsys worked with me and worked around my schedule and needs. I have never been stranded with any emergency as this fantastic maintenance team is always on top of things literally 24/7. Several times i would run into Roland on my daily walk and address things that need some attention and he would always be on top of it! Joe who is over the maintenance crew is doing an amazing job ensuring all needs are met as well! Both have been fantastic... with my pup and befriended him, so even if i couldnt be here,i knew things would be address and my pup was treated so well and got plenty of snuggles! Everyone here goes above and beyond at all times!
One day after losing my beloved dog due to age and illness, I received a message from Carol who gave me her condolences. 2 days later I came home to a condolence card on my door with a personal message from everyone who works here!
This staff cares so much about their occupants and it truly makes my heart happy!
Yall are doing amazing and I appreciate you! Read More

I have lived at the Abbey for over a year, and Ms Carol has always been so helpful. Along with everyone in the office. Anytime something needs to be done, it gets done right away. The apartments are very peaceful, and relaxing. I love calling The Abbey At Hightower my home. I recommend these apartments highly.