The main dumpster has been looking pretty bad lately and over flowing. But I know the team is doing great they always have a great attitude when I come in and the mangers very helpful.

The apartments and complex are well maintained. The manager Susan was consistently helpful, pleasant and responsive to my questions. The application process was a breeze and she made sure to meet my needs. I am impressed with everything about the community and love the family atmosphere. She was able to give us the space we need for our pets which was hard to find in other complexes. I highly recommend Avana Sugar Land.

Literally ask myself why I’m still living here. The management here is beyond awful. I can’t even express how much I hate the management team in the leasing office. They don’t care about the residents safety and dismiss most maintenance issues because it actually requires them to do their job. They also don’t do any repairs unless management provides approval and that too is a rare occurrence. I’ve had multiple water leaks in the apartment and management can care less. I’ve been living here for... 20+ years and half of my maintenance request are ignored. I’ve requested countless times to replace the dishwasher and stove because they don’t work and it still has not been done. Instead of replacing items that are new or at least fairly new, they replace it with something much worse and tell you “it works.” My water heater stopped working and the maintenance man told us that it could have caught on fire. My packages are always missing or I don’t get notified that they are delivered to the Amazon Hub. They only care about how the leasing office looks and are always renovating it or changing the landscape…they care less about the actual residential buildings because the building hallways are always DISGUSTING….Management cares more about getting rid of stray cats than the frequent break-in’s and robberies . We are never notified when a crime has taken place but we are always notified when there’s a pizza party in the office. They also never pick up the phone or are always away from there desk. When I’m lucky enough to get a hold of them in person they ask me if I gave them a call or submitted a ticket (which I have, but they never read them or answer). The management team here lacks empathy, experience, a sense of urgency and common sense. Save your money and go find another apartment complex to live at because living here will only give you more stress.

Also, just went to the office again and they aimed they don’t monitor maintenance tickets and have no clue if there is an issue… Read More

For the most part I like it. The manager and front desk and maintenance team do a good job with understanding the people living here. I enjoy the events they put together for us and work they do. Thank you

I am thankful to have found an apartment complex so clean and friendly. All the residents I have interacted with are polite and respectful. This apartment complex's safety is exhibited by families constantly taking walks in the day and also at night around the apartments. The staff is helpful and prioritizes the needs of the residents when situations arise. My neighbors had immediate air conditioners provided the same night when their AC stopped working. I see great service all the way around.