I am a fair person, so I will start with the positives. First, maintenance requests were always completed very quickly, and the maintenance crew was very kind. Second, the office staff were helpful, knowledgeable, and kind. Unfortunately, these positives do not outweigh the negatives. Now onto the negatives.

First, the heating and cooling units are very old and inefficient which will cause your electric bill to be outrageously high. I paid approximately 300 dollars for a one-bedroom unit in... the summer months, and that is with the thermostat being set at 76, not doing laundry in the unit, and taking all energy saving precautions. In the winter the bill was approximately 200 dollars. If I could do it again, I would find a newer complex to live in. Yes, I would have had a higher rent, but the savings in my electric bill would have more than paid the difference.

Second, this complex has a cockroach problem – to the point that I feel confident calling it an infestation. I am a clean person and kept my apartment very clean. Additionally, I had them come spray several times and even purchased my own cockroach traps to try and keep them away, but alas, the cockroaches remained. On average, I saw anywhere from 3-6 cockroaches a month, which is a lot of cockroaches in my opinion.

Third, the overall grounds were kept in poor condition at best. The landscape was very unkept in some areas of the complex and the sidewalks were often covered in mud/sand. If there had been rain then there would be puddles in the sidewalks that remained for several days after, depending how much rain we had gotten. There was dog poop everywhere, now I know this is not all Autumn Glen’s fault, but it was frustrating (and stinky) nonetheless. The trash receptacle was often overflowing, and trash was sitting on the ground, which was also very stinky.

Lastly, the complex and units are old and outdated. There was a small hole (about as big as a pencil eraser) where my front door should have been sealed to the door frame due to an improper seal. I submitted a maintenance request but was informed that they were unable to fix the issue due to the seal no longer fitting the door frame correctly. No steps were ever taken to fix the issue and update the door frame or seal. In the two years I lived at Autumn Glen I saw no improvements or updates made to the complex or the units and overall, the quality of the complex declined.

I strongly recommend you avoid living here.

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Karen is very rude! Has an attitude every time we call to report a problem. Bathroom flooded the whole place and have major cockroach problems! DO NOT MOVE IN!

I love these apartments. The grounds are nice and shaded, the apartments are well-kept, but I would say the best is the staff and maintenance crew. They have fixed anything that I might have needed within a day.(granted I haven’t needed much) I would definitely recommend this complex to anyone looking for an apartment.

I will say the price for rent was okay, but if you get a downstairs apartment you will hear your upstairs neighbor every move and God forbid if they have little ones. I literally got off of work just to hear a toddler run around and stomp nonstop. Couldn’t even sleep in on my off days. The kitchen and bathrooms need a huge upgrade. The so called “pantry” has a water heater in it and I have no clue why they claim to have linen closets when it doesn’t have multiple shelves (literally one shelve at... the top of the closet and it’s located in the living room). Parking is terrible, neighbors let their guest take up parking spots some weekends and leave residents to park at a completely different building that’s around the corner, never saw a tow truck that they claim to enforce when I signed my lease. Overall the apartments need to be upgraded and they need to force residents to pick up after their dogs and stop flicking cigarette buds on the ground. I didn’t smoke, but it would be hard to tell since they blew on my doorstep because of my upstair neighbors. Read More

This is a wonderful place to live. We were there 2 years and miss it terribly! Maintenance was there that day or the next. Parking wasn't bad at all, but as with most apartments, if you get in late, you may not get right next to your front door. These people worked with rents during covid's first wave which makes them saints in my eyes. They do NOT nickle and dime you like I have seen at other apartments. Karen is an absolute pleasure! My neighbors still call me to chat. The walkways... are beautiful and the residents keep pet waste off the lawn. It really felt like home. Police drive through constantly for security and everyone watches out for everyone. I rarely heard anything through the walls. It's like they are dampened with cork or something. Don't let a lousy tenant who wouldn't pay their rent or had unreasonable request say this place isn't nice. It truly is! Read More