Great place to live closer to everything in the area.

Ellipse at Fairfax Corner apartment complex is a nice area to live on. It is safe and the community is at a good location for grocery shopping and close to 66 freeway.

My unit was not move-in ready until I was already moved in for a month, submitting repair requests myself. They didn’t even have a physical set of keys for me on my move-in date. I was told to wait while they got a new key cut on move-in day.

Issues:
Closet door was off the tracks, screen door was off the tracks, baseboards in kitchen weren’t finished (the kitchen was not going under any type of remodel so I’m unsure why this was the case), garbage disposal was inoperable, mailbox key didn’t... work, and most importantly the carpet was in terrible condition.

They did not replace the carpet in between tenants and it took a month for my carpet to be approved to be replaced. I had to wake up in the morning and return to a carpet that REEKED of animal urine. I wasn’t able to unpack completely since I was at the will of the leasing office as to when my carpet would be replaced.

After requesting a discounted rent for the following month, I was politely declined and not given a reason - even after stating I was uncomfortable to live in my own apartment.

They no-called, no-showed two days in a row - I never got a clear answer as to why no one showed up for the ENTIRE day.

I had to reach out to Fairfax County Consumer Affairs for a response and resolution (very helpful service offered to county residents free of charge).

The unit was NOWHERE near move-in ready when I was handed the keys. Prepare for a bumpy move-in experience if you decide to lease here… you’d be better off signing a lease elsewhere.
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I went to visit this property as a walk in and was told it was too late to view a unit, understandable. Called to schedule an appointment only for them to cancel it the next day. Made another appointment only for them to tell me it's cancelled with no explanation. I was really looking forward to viewing this property, I'm no longer interested due to the poor customer service. I can imagine what it's like for residents who may need immediate attention. NO THANK YOU!

Looking for a community with professional and friendly staff and a maintenance team that is quick to respond? Try the Ellipse at Fairfax Corner. This complex has a good mix of families with children, students, professionals, and retirees. The grounds are well groomed and the pool is a real plus during the summer months. My unit must be at the lower end, because it's not "luxury" by any means, but from the photos online, there must be some upgraded units that look VERY nice. Be sure you are... dog friendly if you apply to live here as dogs, and cats, are welcome and the staff is good with them when they visit the office. I would invite anyone to come tour the complex and see for themselves. It's a nice place to call HOME. Read More