They take months to fix anything and when they do it is not fixed right. Sometimes it takes several complaints for them to finish what they start. The fires are concerning but the broken doors are even more concerning. The mice are annoying but the cockroaches are even more annoying. And the roads need to be paved AGAIN. It would be so much easier if they just do things right the first time.

I walked into an absolutely filthy apartment on my first day. The floor turned your feet black. On my move in day, I walked into the bedroom only to find a cockroach who also was calling the apartment home. He was not alone, was continually welcomed home by cockroaches when I would get home from work. I wanted to go to the sauna to decompress from the hellhole I found myself in, but as luck would have it, that doesn't work either. They maybe can turn that into a cockroach exhibit too. Cause my... apartment already is. Read More

We have lived here for about two years. Honestly, it's one of the best kept secrets of Midlothian. The mall is less than 10 minutes away, and the shopping center in front of the complex offers a fun day of walking through the complex and around some shops.

The amount of grocery stores within a 5 minute drive is incredible. There is also easy access to 288. It's a quiet community that is kind of neatly tucked away.

The Buckingham floor plan gave us what we needed, with two equal size rooms with... walk in closets. We also have a fantastic amount of kitchen counter and cabinet space. The patio though...We need to talk about the patio. It's probably our favorite space. It's 12x9 and it's got a storage closet. Their patios are massive.

We knew the history of fires in this complex when we moved in, but it hasn't been an issue for us. Actually, the fire safety is one of the perks. The smoke detector reminds me of the one I grew up with, where, if you leave the oven door open a little too long it starts going off. They have individual smoke detectors in the units and smoke alarms for each building.

The leasing office has been fantastic, and the maintenance people are really friendly. But truthfully, we don't have to deal with the leasing office or maintenance team on a regular basis.
The big stuff gets taken care of quickly. And if we have to follow up on small stuff, they correct it right away. When it comes to maintenance requests, the resident portal makes things easy. Pest control is on top of things. I have never seen a roach in our unit.

The towing policy is also something that we appreciate. Its a good compromise between having reserved parking and public parking. We have lived here for two years, and we have always been able to park right in front of our building. If you have friends stay late, they need to have a guest pass, or they will be towed. We always have guest passes left, so we haven't had any issues with someone getting towed that shouldn't have.

Also in front of our building is the trash dumpster. They regularly empty it out so it's never overflowing.

Lastly, and this could just be luck, but we don't really lose power during storms. I think the power has glitched out twice during a storm but it was restored within minutes.

This complex is luxury suburbia at its best and most unassuming. We love it here. Read More

don't waste your time. If you are looking for a nice place to rent, this is not the place

If I could leave zero stars, I most definitely would. This is the worse apartment complex I’ve ever rented from. You have to constantly call maintenance for the same issues that never get resolved. My ceiling was literally falling in at one point due to a leak that they never fully corrected. My carpet was wet for about two weeks from another leak and when they came to “fix it” all they did was remove the top layer of carpet and replace it with a new piece of carpet. Our toilet rarely ever... worked and a week before we were scheduled to leave, they finally came to replace it, after we complained for almost the full year we were there. There was mold and rotting on a windowsill and when we called maintenance, they told us to just wipe it off. Please stay away from this complex, it’s old, outdated, and the management team doesn’t care about their tenants. The only person that ever seemed concerned to help was Joy. Read More