The property is well maintained with an amazing staff. Marlen is always so helpful! So glad to be a resident here!

To start off with they have a very bad maintenance team. The office staff are rude and never actually address your problems. It takes literally weeks for a simple fix like changing a broken bathroom light (no joke). Sometimes the "fix" is the wrong size and they will ask you if you're ok with a bad fitting door because they are too lazy to order the correct one. The pool and hot tub are constantly broken. The "gym" is a joke that's constantly broken. I have overheard them talking scrap about... residents in the office several times. Etc etc etc.
Spend your money elsewhere this place only cares about you until you're stuck with them in a contract. Read More

Do not recommend.
1. Rats are around especially near car port area and trash bin area.

2. Thin wall; could hear neighbor or downstairs walking/talking/using water/using toilet/open or close drawer/open or close cabinet/shower.

Kelsey Ridge is a wonderful apartment complex. There are a lot of things to love about this property - the location is beautiful and quiet, the grounds are well maintained and cared for, and the response to service requests are FREAKY fast and all of the service employees are beyond nice. I spent a year here during the quarantine and I am so happy I was at Kelsey Ridge and nowhere else.

The management is incredibly responsive, which anyone with any past experience with large apartments will... know is very rare. But not only are they responsive, they are friendly, helpful, and hold convenient hours. The covered parking for residents is really nice and there are always ample spots for guests, I never once had to scrounge for parking.

Though we lived here in 2020 and couldn't use any of the amenities that are available to residents (pool, gym, leasing office with a rentable space), we still enjoyed our time here immensely. KR does a phenomenal job at making residents feel more at home by routinely sending out newsletters, planning events (even virtual events in 2020!) and always working to get more convenient services in place. When I was living here they instituted Fetch, the super convenient parcel service, which was great as we're all buying a ton of stuff online these days and having delivery security is key. I also cannot say enough about how amazing their service staff is, which is also SO rare in larger apartment complexes.

I loved the trees and all of the quietness this area affords, and nothing is detracting from the landscape of the space like noisy neighbors or loud cars at odd hours of the night. This is the perfect apartment to choose when you want to vacate the big Seattle city life or are looking for more lush landscape than downtown Bellevue. Read More

Kelsey Ridge is a wonderful place to live! I've lived here for over 10 years. The staff is kind and friendly. They are always quick to respond to any requests for maintenance, often fixing even non-urgent issues in less than 24 hours. I feel safe and well cared for. The property is located in a very convenient location with easy access to downtown Bellevue, the greater Eastside, and even Seattle as it's just minutes from 405 and I-90.