Alicia and Taurus are the best thing about this place. When they're working you're in good hands. However, the building has had 4 or 5 managers in the year I've lived here so there's no consistency, only one elevator has worked for the last year meaning the roof is only accessible by stairs and moving in or our takes DAYS, maintenance is non-existent and broken things stay broken, and there is a serious problem with trash piling up in the elevator lobbies. The weird garbage valet means there are... piles of stinky garbage lining the hallways everyday between 5-7pm. If you receive a package and it doesn't get put into an amazon locker, you need to pick it up quickly or it will get stolen. Read More

I was here for 2 years and these are my thoughts on living here

Pros:
+ The walls are fairly thick. I never once heard anything from my neighbors on either side of me
+ Plenty of cabinet and closet space (at least for a single person)
+ Relatively fast elevators
+ Built in internet modems (via CenturyLink / Lumen) to quickly get internet for 100 mbps at $40 / month the day you move in
+ Dedicated Amazon delivery lockers
+ Property management team is receptive to security concerns. They've... added more locks to doors so it's not as easy to get to resident property
+ Property management team is good and friendly with communication (via email) regarding issues that impact the entire complex (e.g. broken elevator, broken door to parking garage, no hot water, excessive heat warnings). Thankfully utility issues like this are uncommon.

Cons:
- Some units do not have windows that let in a lot of air, making circulation a concern (specifically floor plan S2)
- No A/C. Strongly recommend buying a portable unit for yourself for the summer months. A good floor fan is a minimum. Especially if your windows are west facing
- Inadvisable to go out at night in this neighborhood, especially near the Ballard commons park
- The trash and recycling service is mandatory and is $18/month
- The floors are relatively thin in the building. It can be easy to hear your neighbors above you walking around if they're not mindful of it. Property management isn't much help here. It's better to talk to your neighbors about it directly and exchange phone numbers. I recommend renting on the top floor if you can afford to.
- There's construction that's planned to take place adjacent to and across the street from the apartment complex. However, construction has not yet started (and possibly may not even ever begin at this rate)
- The main reason I moved was for work. Read More

Highly recommend looking at other buildings nearby like Valdok.

I’ve lived here for around 12 months and it has been a circus:
-Trash chutes are constantly broken
-They use a “valet trash” service so many residents leave their smelly trash in the hallways all afternoon
-Elevators are often out of service. They have two elevators and at a point one of the elevators was broken for +3 month
-Management has changed so much and has extremely poor communication, you can never count on a call back and... have to frequently check back in
-Maintenance is good
-The apartment layouts have poor design such as where cable outlets and air conditioner ports are located, they are placed in the only spots you can fit a sectional couch
-What makes me most livid is we requested a 3 week extension on our end date since we are traveling and they said it would be $10,000 which is 4x our current monthly rate Read More

The Wilcox is a clean and quiet building. The park down the street has been cleaned up of tents but still unusable at this time. Close to many amenities

The Wilcox Management and Maintenance team is outstanding!