Management keeps falling through on promises about fixing the passenger elevators, which have been off-and-on for over a year, and haven’t worked at all for at least 10 months straight. The freight elevator was their intermediate solution, but they would turn it off after the office closes in the evening (who knows what ADA residents did to get in and out of their units at night), and now even the freight elevator has been broken for over a month.

The ‘renovations’ they have been doing seem... like they picked the lowest bidding contractor. Fresh paint applied (landlord special-style) less than 2 months ago is already peeling and bubbling in places. They have painted over door hinges and other hardware. The cheap laminate flooring they installed in the lobby has not yet been installed everywhere the old flooring was, so the subfloor down one hallway has been visible for over four months (since April 2024).

Maintenance is very good, though they show up unannounced/unplanned, often while I am at work, which makes it hard for my dog, who has anxiety.

Inconsistent office hours, losing packages, and poor communication with residents are a few other things that have made living here frustrating. Read More

I have lived here for two years and I regret it immensely. The elevators have been broken for 9 months while the management made continual promises of repair with no follow through. Meanwhile, management refused to let anyone out of their lease so they could move elsewhere or offer any level of rent reduction.
Furthermore, there have been continual security concerns that have not been properly addressed. Certain tenants have threatened and harassed women repeatedly and management has dismissed... our concerns or said that they would be evicted, but lo and behold- they’re still there.
Instead of prioritizing maintenance and repairs of their rented units and elevators, they have renovated the lobby and advertise their non-existent amenities.
They will tell you anything to sign a lease, but good luck getting them to follow through, or even get anything in writing. This is the worst, most unprofessional, and predatory management I have ever lived under.
Managers will avoid meeting with residents and if you manage to corner them, they deny any level of responsibility for their actions.
Know your rights as a tenant (such as working elevators and ADA access) and don’t rent here unless you want a 2 year long headache. Read More