I'm sorry for your experience. It's true that we've experienced some turnover in personnel. However, I think the service level was always at least good and is excellent now with the team we've had in place for over a year. Our security deposit... refunds are documented with pictures and invoices of completed work. Residents are given a form to complete when moving in to document any defects. We have had many residents move out, get a refund, and move back in years later. We are easily reached through our website and I would be happy to address your specific situation if I knew who you were.

Yes, rents have gone up considerably in this market. Our costs are going up too, much faster than inflation. We have mortgages that were 3% renewing at closer to 7%. That's a 233% increase. Building materials have about tripled. Our insurance premiums have increased 20%. Our payroll has outpaced inflation. Our great team deserves the money. Consider the conundrum - you are upset over staff turnover and yet the increased wages necessary to properly award our amazing staff has to be paid out of rent increases. Read More

I'm sorry that you are not better satisfied. We did have some staff issues in the past that are resolved now and we have a great team. If I knew more about the specific circumstances, we could further address your concerns.