My friend and I were searching for an apartment here had a huge problem with applying. It took the deposit I put in though my friend couldn’t apply. No one helped us, called in multiple times. Was said the manager would reach out never did

We just recently moved in and now we are looking to break our lease. This place is infested with large roaches that you'll find late at night in your bedroom and kitchen Doesn't matter how clean you keep your house.

As soon as you move in management could care less about you. When any issues come up your never able to get ahold of anyone in office you cant leave a voicemail because its full 24/7 and even contacting the property management team at avenue 5 you'll never get a call back.

This... place is not a luxury apartment. It's a old complex that's overpriced and bad management Read More

I have had absolutely nothing but a great experience here living at Hensley the girls in the front office Nicole and Brenda went above and beyond for me to help me with some rental assistance I got stuck in that rut with COVID-19 I was diagnosed with it hit me hard not only was I ill I was so stressed out about my bills.. They helped me get myself caught up. I loveMy apartment it is cozy it is home. I cannot thank Nicole and Brenda enough for being so patient with me when I was freaking out... about my rent they did not harass me they did not make me feel like I was a loser who couldn’t pay my bills in fact they were the opposite.. Nicole has always been a great help to me I won’t leave Hensley unless I win the lottery and I buy myself a my own home but even if that did happen I would really miss it here. I highly recommend living here and I tell everyone that I know who needs an apartment to come and talk to Nicole and Brenda. Great job ladies??
Lisa Macias Read More

When my fiancé and I found Hensley on our seemingly endless hunt to find an apartment that had all the amenities we were looking for, it was like a ray of light. BEAUTIFUL interiors with the recently re-done espresso finish, fantastic appliances (my fiancé is a baker and is loving the gas-range stove and oven with warmer at the bottom), and a great team. Brittanie in the leasing office is SAINT. We had some trouble with our application and she was there every step of the way to help us get the... apartment of our dreams by our expected move-in date. Via phone and email she was attentive to our needs and concerns and we truly felt supported and like she was with us every step of the way. Moving here was a fantastic idea and Brittanie made it as stress-free as possible. We know this is where we'll be for the next few years because we have no complaints, plenty of pools to choose from, and are just minutes from groceries, restaurants and the freeway. Read More

Find another place to live. When we first looked into this place the leasing office was very nice over the phone and responsive. When we came to look at the apartment the staff was short and rude until we told them we want it to move in and not a current resident. (1st flag) The staff showed us a two bedroom unit because according to her she there was no 1bed available to show us. (2nd flag) the 2bed room unit is nothing like the one bed room. The staff told us it was the exact same thing... except without one of the bedrooms. The buildings are old and have paper thin walls in every direction. The windows are also old and do not provide any insulation from noice nor weather, when my neighbor from upstairs walks the whole sealing cracks, pops and squeaks so laud I’m waiting for the guy to come through the sealing.No one will tell you where your mail box is so go for a walk and discover your new apartment complex. Watch out for dog poop every where. My biggest mistake was to sign the lease without ever seen the actual unit. I’ve been at this apartment for one month and every day I wish I had gone somewhere else. It’s supposed to be a smoke free complex but every day and night you will get the lovely smell of cigarettes and if you get lucky some ganja too. If the buy out of my lease was not +$3K I would just leave now. So for your own sake go find another place. Can’t wait for my lease to be over. Read More