ABSOLUTELY AWFUL, I was approved for an apartment price and move in day then their employee informed me the current resident wouldn't be moving out after the apartment had been listed and I had signed a document approving me to move in; management refused to offer me an available comparable apartment for the same price.

No actions to prevent vandalism/ theft, or enforce gainst predators. Unsanitary with sticky surfaces and roaches and fleas partying like a Rockstar. They own it. The worst manager ever and very condescending for reasons not comprehensive. I can't even speculate or pinpoint one reason or attribute that justifies the attitude. Taking personal and not objective stance on issues that undermined my rights. I personally think if Erica were to be the manager, tension and frictions would be greatly... reduced between the management company and residents and residents would not suffer.

Read More

The community is nice but the staff once you are living they do not care about you. I have been living for more than a year here. The community has safer tons of robbery for the past few months. We have been requiring installing cameras but they do not care. People still get their car broke, bike or packages stolen, etc.. Is not worth the money.

Current resident of four years, soon to be free from this hazardous property. After providing this property with over $96,000 in rent and additional 'because we can' fees, the company has failed to meet minimum standards. The office staff is great with the exception of a couple rotten apples that lie ceremoniously. I recall asking not long ago if we could have our carpet cleaned, since they are required to do so at least once a year, that never happened...Asked if we would be getting vinyl/faux... wood flooring and was told it would never happen. But starting a couple months ago, apartments are having all new appliances and wood floors installed, in order to keep up with the local competition ( who have their own problems I'm sure). My balcony is covered in cigarette ashes from my upstairs neighbor and my being asthmatic doesn't help.

Pollution is on a whole new level here at Toscana! First thing in the morning, there's an 80's pick-up truck that probably can't pass smog check, with some kind of diesel-powered-filth-spewing device, that 'cleans' the lower garage. If you've had your car detailed or washed recently, they don't care, won't matter because the guy driving the truck gets out and makes sure to use a leaf blower, in between all the vehicles...no need to wonder where those scratches on your car came from. This is only the foundation of the building, which is disgustingly creepy, hasn't been thoroughly cleaned in at least two decades--it was enough that while walking past a couple building inspectors, they pointed out areas I'd seen earlier, to one another and when noticing my presence they hushed to a whisper. The structure itself is falling apart, the emergency stairs have 2-4 inch wide cracks, that nearly separate them from the building, while the buildings themselves are cracked almost entirely around the 2nd and 3rd floor. You can see where these massive cracks are sealed and resealed on occasion. But back to the air quality, the pool cleaners show up fairly early in the morning but are respectful and quiet, unlike the landscapers who follow behind them and dump insane amounts of pollen, gravel and leaves into the pool and surrounding apartments ( for which I finally captured on video ) Read More

Very nice place to live and peaceful environment. surely a nice location.