Terrible building design and management. Do not expect real solutions to problems.

I leased this apartment in large part because it had a 24 hour fitness center in my building. Turns our they designed it with thin walls and nearby tenants and the sound kept these people up. So the hours we cut, then later some of the machines and the dumbbells removed, and finally 6 months later they are removing all of the remaining weight machines.

The craziness part is in the middle of this they... remodeled the gym for two months and STILL didn't solve the issue. Now they call removing all the machines while keeping the hours restrictions in place a permanent solution, gutting one of the most useful amenities because of their failure of basic building design and their inability to address it.

If you decide to live here know the rent do not expect to have access to perks you paid for. Renter beware. Read More

I am the current resident of Riverview apartment and has been here for about 6 months.
There are two really big issues here.
First, although the building is not that old, the quality of the refrigerator, washer/dryer, dish washer are really really bad. They are super noisy and poorly functionional. Keep submitting maintenance requests and they look quite old indeed.

The second issue is you barely can find anyone responsive here to ho an talk. For a complex like this I am very surprised that... there is no 24/7 type of support. At this very right moment which is Saturday 6pm, the water is shut off in our unit, and literally there is no one here that can help us to see what to expect and be prepared for. This is definitely not acceptable form of management and I would recommend staying away from these buildings. Read More

I lived here in 2019 and it was really nice. After I re-entered in 2022, the service quality and safety has gone down a lot.
First, packages can be easily stolen if the delivery guy puts them in the package room without putting into the locker.
Second, even packages are in the locker, you have to try your luck to open the locker. The locker jams all the time and the management team don't even bother to check the packages for you as if as a customer you are lying about the locker not opening... .
Third, the fire alarms are crazy, they has been constantly waking people up during midnight with no sign of fire or smoke. Read More

I disregarded previous reviews which talked about alarm. We had to evacuate between 4-6 AM TWICE in less than a month. Management doesn't communicate on what's being done to address the issue. Do your research and you will find this is a REPEATING issue as evident in other reviews. If you value your sleep, consider a different apartment.

I am a resident since 8 months and this particular issue has cause us many nights up. The so called automatic bulbs in bathrooms go on and off on their own. And this continues over all night. Many hours. On-off on-off 5 as frequently as 5 times per second. I have a 1 year old son and it is extremely scary for us. Not to mention disturbing. Thrice we complained. NOTHING HAPPENED. Twice the complain did not go through their online portal. I didn't have any way of knowing if it did or didn't. The... residents service said they didn't recieve anything. When we made a complaint in-person , a guy came by and I unfortunately missed him because I had to go to urgent care (To take care of headache caused due to the TWO-WEEK LONG CONSTRUCTION NOISE and FIRE ALARMS ). And they dropped our complaint. Riverview management does not worry a slightest about renter's pain.
It's 2am and I am awake because of these lights, thinking what sins my family has accumulated to deserve this riverview lease. Can't wait for this year to get over.
I REPEAT DO NOT FALL FOR RIVERVIEW. Read More