I picked this apartment because of its great price per square foot compared to the surrounding area. I now realize why it’s cheap.

My shower wouldn’t get above room temperature on my first day. Four maintenance visits later and it’s now warm enough that I don’t bother asking for more maintenance work, but it’s still sub par (and possibly out of code). Oh, the most fun part about this is after every maintenance visit they said they fixed the problem.

I’ve only been to the jacuzzi once but... when I went the water was a cool 80 degrees. My best guess is that the entire complex is having issues with cheap water heaters or bad piping.

Speaking of cheap equipment, my dishwasher runs but is essentially useless. It basically lightly drizzles soapy water on the plates. I’ve requested maintenance to look at it but I’m not getting my hopes up.

Also Despite being a gated community, you will see homeless people daily going through the trash bins. I don’t really care about but I’m sure others do.

I did mind this morning when, as I exited the gate I watched a man pull out a pipe and smoke what I assume was meth while sitting on the curb. Read More

Horrible management!!! Extremely hard to get in contact with them and very rude. Don’t waist your time or money.

A few weeks ago I attempted to rent from here and my experience was so bad I ended up withdrawing my application. The leasing staff is incredibly disorganized, they do not communicate between each other at all. None of them have any idea what the other is doing. If you choose to apply also be prepared for endless calls as their online application is missing lots of information they want. I received 4 phone calls on a Saturday from them asking lots and lots of questions that should have been... answered on the online application. I have no problem providing the information required but these guys will make you jump through hoop after hoop as they raise the price for your move-in payment. That's right, they will guarantee you a price then suddenly change it and say you need to pay more to move-in. The head administrator Jack is teetering on the edge of discrimination. My application was going incredibly smooth and quickly with the help of one of their workers but as soon as I introduced myself to Jack everything changed. They demanded more proof of payment than necessary, refused to return calls, would claim to take down messages and then never pass any information along. I could go on and on.

In closing, do not rent from this company. I didn't even make it through the rental process before I had to withdraw my application from all the negatives that appeared. Rent somewhere else and save yourself the headache. Read More

Seven years ago we just moved to California, and, with no one to guide us we ended up at the Californian! Where do I start? The apartment was a dump, the appliances had seen way better days, the kitchen cabinets had been painted over so many times the paint was still wet and my plates would stick to the shelves! The tub was painted too!!!, the boiler was so small you had the choice of taking a quick shower or washing your hair, there was not enough warm water forget hot water.
Because of all the... tall plants the apartment was so dark it felt like a cave, we had to have the light on during the day.
The amenities. When I opened one of the washers in the laundry room I was disgusted, all along the rim there was dog hair, so, for a year we lived there I washed everything by hand!!! By the way, heat comes from a tiny unit in the wall, the minute you turn it off it's bye bye heat!
No one picked up after their dogs, although bag dispensers were available.
Most dogs had fleas, some were let out without a leash, the rules at this complex were merely a suggestion.
When we decided to move (we rented a beautiful home in Irvine)the agent asked for references and the manager at the Californian told her that we were constantly late with the rent! The most blatant lie, since the new home was twice the rent!!!!
Parking was never available, main gate was habitually broken,people were moving out in the middle of the night, the upstairs neighbor was moving furniture in the middle of the night at least three nights a week.
All in all, living at the Californian was a nightmare, I hated every minute of it!
I admit, it was some years ago, but, unless they tore it down and built a new complex, I doubt things changed very much! Read More

Good place to live at a fair price. We've lived here for over 2 years, just signed out lease for a third. I've waited to write my review until I had been here enough time, and I can honestly say I really like it. The issues I have they are fixing, slowly but surely. I know these changes take time and that they are addressing them which is what matters. Once the landscaping, paving of sidewalks, fixing the barbecue areas, and the parking sitatuation are fixed, this complex will be 5 stars. The... staff is kind and accommodating. Whenever I have a maintenance request it is taken care of promptly. They communicate well with their tenants as to work going on and regularly hold fun gatherings. We work alot so we don't go to most of them, but we go to the Christmas party every year and it alot of fun! The apartment itself is nice. Wood floors, spacious patios, nice kitchen and bathroom. The complex has a pool, jacuzzi, basketball court. We love it. Over all the last two years have been very nice. We have really enjoyed the last 2 years and we will here for a while. We have had no issues with theft and other things we were told would happen if we live in Santa Ana. Also it's walkable to various restaurants and things! Love that! Last but certainly not least, they don't jack up the rates like crazy when it comes time to renew like most places. Pretty sure ours just went up like $20 or something. But ya highly recommend it here :) Read More