Resided here for 3.5 years before rent increases got out of control. There are some very good things about this building; the doormen, the pool, the convenient location.

But if you have any problems or issues, dealing with the Leasing Office leaves much to be desired. They frequently do not answer emails, provide valid help/assistance, or do their jobs well/correctly.

Dozens of instances of poor service over the 3.5 years -- frankly too many to name. My personal favorite, however, was when I... received a stern email that the Leasing Office would begin charging me for owning two pets in the unit. We owned one pet, and did not have any other pets even temporarily with us. Leasing did not bother to, y'know, *ask* to confirm if we had a second pet. This was one of many instances of improper charges levied that I had to fight to get reduced. Unfortunately, that was the tip of the iceberg.

Many residents have left in recent months due to extremely poor service and the rent increases; the building shows no desire or care to retain residents or to provide even baseline levels of appropriate customer service. Read More

I love the front desk team, they are beyond kind and extremely helpful. However, constantly increasing my rent and stretching my budget is very hard. A lot of my friends are well respected teachers who would love to live here, but the rent is extremely high.

Office personnel needs some serious retraining. Lack of common courtesy and getting any response from them is impossible.

Avoid like the plague. Moving here is the worst decision you can possibly make. 1) smelly hallways and apartments (we even did a mold test to try to determine the source) and ordered an air purifier 2) NOISE NOISE NOISE - outdoor drilling, train passing through, trucks on the highway, nearby bar blasting music outdoors until 1 am every weekend, ongoing construction, almost daily lawn mowers 7 am - 2 pm, unexplained buzzing, fire alarms going off asking you to leave the building twice in the past... couple of months, 3) unsympathetic management 4) unsafe neighborhood: shootings have occurred a street away from the building multiple times since I moved in 11 months ago 5) maintenance issues - good luck finding an employee who fixes anything the first time around, and enjoy the unfinished rooftop with OLD stained "cabanas" that do not match the advertised photos. Read More

The rent is not overly expensive and the building and its amenities are nice. Location is good being close to the train and harbor point, and only a short drive into downtown.