I have been living in this residence for almost 3 years but about 2 to 3 months ago they changed the management and they have terrible attention to the residents, they are disrespectful and when you place a service order for them to fix the damage and they say they will fix it but they never send no one to fix, now we apply for a change and they have us giving excuses that not even they believe. the worst administration they have right now.

They pay more attention to having the office looking flawless but once you get into the community you can see where all their energy went into. It’s just horrible I have heard from some people that their cars have been broken into because well the gate is open 24/7 for anyone to come in even if they do not live here. Rent has went up so much and the quality of living does not match up. I had a whole pot of cooked rice dumped on my front lawn. I am forever picking up garbage off my lawn forks,... socks, banana peels, I have even seen takeout containers in front of someone’s lawn. It is terrible. The jacuzzi doesn’t work and it’s been broken for nearly a year. But there’s brand new furnitures and TVs. People are on their patio singing karaoke and playing loud music till 4am. The tenants above me stomp and slam everything that my walls shake and it sounds like the ceiling is going to collapse. Can’t tell the office because they will just say call the non emergency we can’t do anything. Read More

The gates on this “gated community” have been broken since I moved in almost a year ago. I have had over 10 packages stolen from my front door. Management then said I could have packages left at the leasing office only for them to change their minds. Someone tried to break into my car while I was on vacation. Management does respond to emails or return phone calls. Dog park has fleas so it is unusable.

The Halston Citrus Ridge is a shell of its former self (The Aspect). The Aspect was a great property, with a great staff, and great maintenance. Since the HCR took over they jacked up prices without any justification. You’d think with the price hike of $400 you’d be getting a bunch of great renovations and amenities along with a great property. That is far from the case. After hurricane Ian, elevators didn’t work for 3 months. They don’t take care of the grounds. It’s littered with cigarette,... trash, and dog poop bags. Not to mention all of the grass that was at the property is now dead and filled with weeds and sand. The only renovations they have done since taking over is putting a layer of blacktop over the road(which wasn’t needed IMO), and renovate the pool which took a month longer than scheduled(there is no visible difference in the renovation). The inside of the apartments are fine but not worth the charging price. The breezeways are never cleaned or power washed. There is constant liter from our neighbors and it never gets cleaned. If you are moving here because of Disney there are much better places that you don’t have to be stuck on 192 to get to. Overall I'm very disappointed in the Halston Citrus Ridge as they squandered a once great apartment complex that I very much enjoyed living in. I am looking forward to getting out of here. Read More

Elevators were broken from July through November. They are now broken again. This place is a literal mess.