8/5/24
DO NOT SIGN
Good luck getting anyone to answer your phone calls or emails!
At the front office they’re completely unorganized chaos and unwilling to help their tenants in addition to being extremely rude and disrespectful to them— can’t tell you how many names I was called!
Move in day was nothing shy of a disaster. We were only give 1 key and not to mention the pool being closed ALL SUMMER for “maintenance” even tho nothing was ever going on there! Yet again something we paid for and never got.
On move... in day, the apartment was DISGUSTING!!! Definitely hadn’t been cleaned at all since last person lived here. And on move out we had to have it spotless and cleaned in order to prevent charges. The paint looked like a 2 yr old had done it. I’d upload pics but that’s turned off on here...
Food left in cabinets rotting, bathroom items in drawers and cabinets, cat hair everywhere, dead bugs, etc.
missing door knobs/ drawer pulls as well. Paint EVERYWHERE on the floors/ furniture in addition to everything else!
Also many code violations… (exposed wires above open water, moldy AC unit (that they refused to fix even after seeking medical help, etc.)
Also HEAVY police presence and extreme violence. I can’t tell you how many nights I was awoken by fights, sirens, or even gun shots!! Save your money and go somewhere else!!!
Review from Apartments.com
3 People Found This Helpful
Property Manager at Arches On The Lake Student Living responded to this review
Thank you for taking the time to leave us this feedback on all platforms. We are saddened that you did not have a great experience at The Park Lakeside, despite our efforts to improve your experience with our new management. We wish you the best of... luck in your future endeavors!