Job not performed Floor is as it was prior to maintenance
. Floor is as it was prior to maintenance
.

Great Move in A little hiccup moving in as the previous tenant was not out, but the leasing team and maintenance crew was able to make a quick turn possible and if it was not they were more than willing to accommodate and compensate me since I was on a tight schedule. After moving in I found a few small items that needed to be fixed and the maintenance team fixed them all within 16 hours of submitting the request! Was unaware that blinds are no longer included but that too was resolved within... hours of speaking with management and they were reinstalled within 24 hours (on Christmas Eve). All around great staff, concierge, and community. Read More

The best . It was mad nice I loved it . I look forward to moving in in February.

Unsatisfactory The maintenance person who visited my unit said he would be back with a new part or information about ordering a new part and he never returned. I followed up with the office who said he was no longer with the company and would send a new person to look at my issue. I wasn't home when that "new" person came. There was no note left, no update provided on if the issue was fixed, or if we're still waiting for a new part. A piece at the bottom of my fridge is now loose. And I still... have bugs. Roaches. I kill at least 6 a day. Usually more. They're in my sink, drawers, cabinets, and kitchen floors. Read More

I lived in this building from Dec 2020 (when it was still Skyhouse) to June 2024. I've seen nothing but decline in building management, response time, and community activity since the new management took over in 2022. There's a few reasons why you should just pick one of the newer complexes in the area, even if it costs you a little bit more.

TLDR; There's much better, newer places than this building that's falling apart, staff that barely cares, and useless aesthetic upgrades that only get in... our way as much as the construction does. Also don't trust the elevators. Look elsewhere.

1. The building is basically falling apart little by little. There have been elevator issues, pipe issues (a couple of bursts in a single year that flooded some lower floors), some of the older units have issues with lighting and flooring and old appliances (that they wouldn't replace when I moved in), now there's parking deck issues almost weekly.

2. The construction next door has been an incredible hindrance on daily living. Not only has it ruined most of the views in the building, the construction workers take up all the good parking spots because they let them park anywhere, it's caused insane traffic and navigating issues for residents, visitors, and delivery folks, and we've received no compensation for these inconveniences.

3. Sharp decline in staff quality. As nice as they are as people, some of the newer concierge members do not know how or just don't do their jobs. The package room remains a mess and unorganized, sometimes we don't even get notifications that a package is in the room OR the lockers, there's far fewer community events that take place than before, and sometimes we get no email responses or updates about what's going on in the area like water being out, street closure, or parking deck elevator being broken.

4. Useless upgrades. They put so much time into these insignificant, useless, fake upgrades to the lobby and elevator lobby that mean absolutely nothing and just caused inconveniences for months at a time. Including PAINTING THE DRIVEWAY??

5. Overpriced. For the area and the market, the rent is TOO HIGH when there are newer buildings with more amenities around.

Now I will say a few positive things about the place as well, because it wasnt ALL bad.

1. The maintenance team was always very nice and responsive.

2. The pool view is still pretty superb. Nice rooftop areas and club room as well. Read More