Been renting a unit here less than a year and every second week I am down at the office trying to get some issues resolved. all major ones. over time I've had issues with no heating, no cooling, no hot water and each time it takes weeks to get it fixed until issue re emerges. Don't get fooled by updated appearance of some unit.

The management office is the worst I've deal with in my life , constantly changing rules on the parking and no offering any security measurements whatsoever.

Management here does not care about the residents, they only care about your money (trust me). The building is falling apart at the seams. Everything is broken - the elevators, the washers/dryers, the ceilings, everything. The place is dirty and disgusting. The photos they show you online are absolutely not what this place or the units look like. There was an attempted break-in to my car in the "secure" parking garage & they ripped my car door handle off. Management didn't care after I told them... I no longer felt safe parking there. One of the maintenance guys here, all of his tires and rims were stolen off the top of the parking garage and his car was left on bricks. They only have the AC on from June 1st through September 15th. Temperatures in apartments reach above 80 degrees, and you have no control over it. We had to purchase a cooling unit for $200 to get some relief for ourselves and our 2 dogs. Your entire floor will either reek of marijuana or cigarettes, even though this is a "non-smoking" building. Management does nothing to address issues. I've gone to them time and time again for help, and nothing. They DO NOT care about you and your loved ones, and they will not care... ever. Communication with the property is incredibly poor. Our very first day, while we're moving in, the assistant property manager came to our door demanding $600. I had reached out to her via phone and email countless times to pay the $600 deposit. She never responded to a single message. So when we moved in, we assumed the $600 was included in the prorated amount we paid which was well over 1k. I had to call over and over again to even get a final number on our rent. They didn't respond to me until less than 24 hours before our move in day for what our final rent would be and what time we could move in. That was day 1. Imagine that being your introduction and you can picture what the rest of living here would look like. This place is absolute garbage. We still have work orders in from Dec. 2022 that are not completed. They don't respond to work orders promptly. We keep our place clean and tidy, and I found German cockroaches in our apartment and in the hallways. They had a HUGE water line break in December and the entire first floor was flooded and there was water rising up the stairs. It was like the Titanic. I was trying to get myself and my dogs out, and the fire department were the only ones on site helping us. Trust me... run as FAST as you can from this place. Read More

I LOVE 21 Kristin, its well kept, friendly association, pool, awesome gym and the view from my balcony is awesome. They take security seriously and all doors are locked and require a fob to get in. Most of the units have been remodeled and have open floor plans. Great place to start out or for a single person!

XXI Kristin is centrally located in the northwest suburbs and adjacent to convenient highways and expressways 30 minutes to Downtown Chicago and the Magnificent Mile; and minutes away to Wrigley Field and beautifully adorned Architecture home to Windy City's Sky Scraper, Sears Tower, Museums and Chicago Business Center and Stock Exchange. The city will dazzle you with an endless choice of entertainment, first class hotels; an myriad of ethnic restaurants and nightclub scenery. Take a stroll... through our historical tourist city attractions ranging from Soldier Fields exciting list of Sports to Concerts welcoming every venue of Music Fom Chicago's very own Kanye West to the Great U2 Tour. 21 Kristin is known for its Luxury and Modern style of living. The Views of the city from the balcony is more than just panoramic: it is spectacular with a celestial 3D view of the stars; a glimpse at Medieval Times - Knights and Horse tournaments. Easy access to Business conventions and entrepreneurship culture are just a few of the highlights and benefits of living at Kristen XXI. Illinois is rated No. 5 as one of the best cities to work and live according to Forbe Magazine. The top rate condominiums come with granite countertops and marble countertops and plenty of storage space in the Master bedroom areas as well as in the Kitchen and Dining areas. The parking is strategically assigned and located so tenants have easy access to vehicles upon entrance and exit from the Kristin XXI Pallace entrance hallway embellished with Diamond like Chandelier appearance and Victorian furniture and hues. A red carpet feeling is felt from the outer first floor throughout the whole complex. We invite you to experience the excellence of elegant and exquisite modern living Kristin XXI has to offer. Request a tour today and start living the way you alway's dreamed! Read More