No space freedom: - they tell you what you can use for the spaces you pay for. They conduct a bothering inspection every few months, telling you do this and that. They bring back the same inquiry you settled in the past.

Mice are common and anyone planning to move there should plan to share food with them.

Moreover, the Faller Management staff (manager & assistant manager) don't care about individual residents' problem, but they try to build social connections among the community through... gathering people for movie night and on the go breakfast once in a while. When you live at a place for years, you feel like you belong there, but they don't, they do superficial things not to help. Have bad experiences, just don't want to mention more.

But the maintenance guys were great! Read More

Aside being really close to many shopping centers and the Georgia Ave. route, this place has a lot more to offer.
It is very clean and maintenance is quick to respond to any issues you may have. The rooms are very spacious. Many of the staff at the leasing office are very kind and are also bilingual, which really made things easier for my Spanish speaking parents to understand the leasing process.

I would like to start off that we have an amazing staff who is always willing to help. In particular our Assistant Manager Josabeth is amazing! She is very knowledgeable about everything and always goes the extra mile for us. I highly recommend talking to her if you are looking for great service.

Amazing customer service from all fronts! When ever I needed something from maintenance to administration Hewitt Gardens helped me immediately. Special mention to Josabeth in management for all her great work!

I lived at Hewitt Gardens for a year (fall 2017-2018) in a 1-bedroom apartment on the rental office side of the complex. Throughout my time living there, the ladies in the rental office were friendly and helpful. The view out of the balcony was a small stream where animals (deer, birds, cats) could be seen. I lived on the top floor of the building, so I had no noise complaints. I didn't have any trouble with pests, and a pest control service came around automatically every few months. I could... always find parking, and guests could park if you got them a pass beforehand. Some people may not like the frequency of apartment inspections (to change air filters and check smoke alarms), which I was told happened quarterly but seemed more like bimonthly. There was no online payment for rent while I lived there, which may have changed by now. Maintenance was usually prompt when things went wrong, and the office offered to renew my lease with no price increase. I would have renewed, but the location was a little too far from both DC and Baltimore to stay. I'd recommend Hewitt Gardens. Read More