There is absolutely no one to contact if there are any issues. The office building including the laundry area were condemned over this summer and there has not been an actual person you can get in contact with. When calling the numbers that are listed to reach someone, A. The voicemail is full and not taking messages, or B. No one ever returns your call. Stay away pepper pike is a terrible company.
Beyond pepper pike and all of their dysfunction the apartments themselves are pretty poor as... well. The decks look like they are going to collapse on most of the apartments and there have been many many instances reported of mold,bedbugs, and roaches. Read More

They seem to be doing renovations for old units, which is why this is a two star instead of one. The apartments that aren't renovated are 20+ years old without upkeep.

Management isn't good at communicating. Said that they were on vacation after two weeks no answer, and after the date they said would be their return they still didn't reply.

Other reviews indicate they've had management, pest, and more problems. I didn't personally have that shown to me, but I'm glad I didn't sign anything with... them. Read More

The property was bought into new ownership last summer and existing tenants were subject to questionable rent increases and communication issues such as muting their phone and locking their doors during business hours.

First floor apartments smell moldy from wet damp basements. Water leaks in many apartments. Kitchen and bathroom very outdated. Pepper Pike new owners have done nothing since they took over but raise rents. Don’t believe the photoshop pictures on their website. Look closely if you tour the property and you will see this is all true. PS Pepper point has an “F” with BBB.

FYI, the dishwasher is a pull-out style, that must sit in the middle of your kitchen hooked up to the sink while it runs. Plan on hand washing your dishes. Also, the closets are not actually walk-in. They have an accordion style door that stretches across one wall of the bedroom. The clubhouse is only open when the office happens to be open, which means that if you work a regular 9-5 job, you will likely never be able to go in there.