I have lived in West End of Fayetteville for about three years, I find it an excellent place to live, safe, top quality staff in ALL departments customer friendly service consistently, I would recommend this place 100%.

Excellent staff. Going into the office makes me feel happy and priority. They're very in tune with their residents. Everyone is treated fairly and they resolve issues fast!

West End has always being one to ensure that they meet or exceed the residents needs, in this case I asked permission to install a different shower head that was quieter for my grandson, I was immediately granted permission and offered two options, I could install it myself or the maintenance team could install it, I requested that the maintenance team install it, the team installed the shower head the next business day, I appreciate the immediate action taken.

I completely love my amazing new place and, I couldn’t have asked for a better home for me and my family.

Review: Westend at Fayetteville

Westend at Fayetteville offers a mixed living experience with both positives and notable drawbacks. Here’s a detailed review of the key aspects:

Positives:

1. Updated Floor Plans: The apartments feature modern and fairly new floor plans, providing a comfortable living space.
2. Professional Maintenance Team: The maintenance team is professional, friendly, and competent, ensuring that repair and maintenance requests are handled promptly and efficiently.
3... . Trash Valet Service: When it works, the trash valet service is convenient, helping residents manage their waste with ease.

Negatives:

1. Noise Issues: The removal of carpets and lack of proper soundproofing between floors result in significant noise issues. Hardwood floors exacerbate the noise, making it difficult to enjoy a peaceful environment.
2. Inexperienced Office Staff: The office staff lacks experience in managing a large property or proper training, leading to inefficiencies and frustrations for residents.
3. Inconsistent Trash Valet Service: The trash valet service is inconsistent, which can be inconvenient for residents relying on it.
4. Subpar Grounds Keeping: Due to staffing shortages and maintenance requirements, the grounds keeping is subpar, affecting the overall appearance and cleanliness of the property.
5. Parking Issues: Parking can be problematic, especially for electric car owners. The increase in charging prices and lack of enforcement for parking in charging spots make it difficult to charge close to your building.
6. Pet Waste Enforcement: The community is generally quiet, but there is a lack of enforcement regarding pet waste, which can be an issue.
7. Trash Compactor Area: The trash compactor area is often full of trash left by residents who do not use the compactor properly, resulting in an unsightly mess.

Overall Assessment:

While the property isn’t bad, the rent is relatively high for what is offered. The value isn’t there for the average renter, and there are better places available at a similar price point. The noise issues, inexperienced staff, inconsistent services, and parking challenges detract from the overall living experience. Improvements in these areas could make Westend at Fayetteville a more appealing option for prospective renters. Read More