My experience with this apartment complex has been disappointing, starting with the stark contrast between the model apartment they showcase and the actual living spaces. Upon receiving the keys on moving day, I was met with a unit that looked nothing like the pristine model. The walls were riddled with patches, hastily done without proper sanding and painting.

The ceiling hinted at a past flood from an upper apartment, and rather than addressing it appropriately, the management opted for a... subpar patch job. The bathroom was a major concern from day one, with floating debris, including what seemed like human waste. Despite numerous complaints and attempts at unclogging, the issues persisted, requiring extensive cleaning with Clorox. The bathroom further suffered when a leak from the upstairs neighbor damaged the ceiling, taking three days for maintenance to address. Unfortunately, the subsequent repairs were poorly executed, leading to the ceiling falling apart within a month.

Moving to the kitchen, the outdated appliances were a letdown, with a lack of available parts for repairs. Contrary to advertised modern amenities, most apartments feature aging appliances.

Regrettably, the challenges extended to the deposit retrieval process. Despite my consistent follow-ups, the staff appeared clueless about the status, redirecting blame to corporate without taking proactive steps. The misunderstanding about the legal timeframe for deposit returns was a recurring issue, reflecting a lack of awareness and professionalism.

In my opinion, the overall mismanagement and disregard for tenant well-being make this complex an unsuitable living choice. The staff's lack of competence, from apartment inspections to addressing maintenance concerns, raises serious concerns about the quality of service provided.

For those seeking a hassle-free living experience, I would strongly advise looking elsewhere. Read More

My experience with this apartment complex has been disappointing, starting with the stark contrast between the model apartment they showcase and the actual living spaces. Upon receiving the keys on moving day, I was met with a unit that looked nothing like the pristine model. The walls were riddled with patches, hastily done without proper sanding and painting.

The ceiling hinted at a past flood from an upper apartment, and rather than addressing it appropriately, the management opted for a... subpar patch job. The bathroom was a major concern from day one, with floating debris, including what seemed like human waste. Despite numerous complaints and attempts at unclogging, the issues persisted, requiring extensive cleaning with Clorox. The bathroom further suffered when a leak from the upstairs neighbor damaged the ceiling, taking three days for maintenance to address. Unfortunately, the subsequent repairs were poorly executed, leading to the ceiling falling apart within a month.

Moving to the kitchen, the outdated appliances were a letdown, with a lack of available parts for repairs. Contrary to advertised modern amenities, most apartments feature aging appliances.

Regrettably, the challenges extended to the deposit retrieval process. Despite my consistent follow-ups, the staff appeared clueless about the status, redirecting blame to corporate without taking proactive steps. The misunderstanding about the legal timeframe for deposit returns was a recurring issue, reflecting a lack of awareness and professionalism.

In my opinion, the overall mismanagement and disregard for tenant well-being make this complex an unsuitable living choice. The staff's lack of competence, from apartment inspections to addressing maintenance concerns, raises serious concerns about the quality of service provided.

For those seeking a hassle-free living experience, I would strongly advise looking elsewhere. Read More

Do not bother even applying. This property is a nightmare. Management is nothing but a web of lies and a waste of time.

I know SEVERAL people, including myself who have lived in these apartments and we all agree that this place is not worth the money at all. They do ZERO renovations to these apartments, outside of slap paint on everything, including chipped bathtubs. For the mandatory rent increase, which is absolutely laughable at this point, I find it funny that you get zero upgrades to these apartments.
The main pro of this area is that it is quiet and is in a very convenient location. Maintenance is only... responsive once you have chased them down. I hate the office staff, they didnt even attempt to try to care once you moved in. Parking is terrible. The heat from September to April will scorch you to hell. The ACs are drilled into the windows, ours were in terrible condition. They will charge your for EVERYTHING once you move out, even if nothing was new when you received it. Just dont. Read More

This place is horrible…. The reviews are lies Maintanence doesn’t fix anything they put band aids on scars…. I’ve been in Richfield 5 years same apt… and have been promised new tile due to the fact the heaters and old air conditioner leaked so much they began to rip up… we’ve had ongoing plumbing problems for over 2 years…. If You call Maintanence they promise to show up…. Sometimes they do sometimes they don’t. Just had an an emergency maintence call after days of trying…. Someone finally... shows up no tools and no clue, and says they can’t do anything to help me right now… moral of the story don’t come move here unless your prepared to over pay for a small space that’s falling apart Read More