Never in my life have I ever had to chase a leasing office for updates on an application status. My boyfriend and I applied and heard nothing back for about 2 weeks. We both called and left multiple messages but nobody ever followed up. When I finally got a hold of the receptionist, I was told they needed something else so we both took off work to get it to them in a timely fashion. The receptionist wasn't personable AT ALL and whoever was in the back office was very unprofessional. She wasn't... aware that we could see her reflection from where we were standing and when the form that we dropped off was taken to her, she said it didn't have anything to do with her and put the form off to the side. We were then told someone would contact us but still never heard updates from them so I contacted the regional office. Again, no help whatsoever after being told she would handle it! My boyfriend also mentioned on his initial tour that the building smelled awful and how there was trash everywhere so they don't even have maintenance to keep up with cleaning. Some of their staff had the audacity to reach out via email about current openings yet nobody ever got back with us smh! Overall our experience was terrible and I wouldn't recommend staying here! Read More

Building is falling apart. Good luck getting repairs done. Office staff lie through their teeth. Just heads up I loved there almost 7 years and it's a shame how far this place has declined. Summary, not worth your hard earned money AT ALL! Whole buildings stink horribly from smoke and filth m they don't even clean the buildings. EVER

These apartments are dirty, loud, and in a rougher area. The laundry room is absolutely disgusting, it looks like it has not been cleaning in a year. The common areas, such as hallways, are also very gross. In the actual apartment, the walls were painted very poorly, they literally painted on top of screws and nails instead of removing them. Lastly, on the Keygate block, you are right next to four sober homes, which will not be disclosed to you by any staff members of Andover. I’d advise you... look other places before even giving this a chance! Read More

This apartment complex is a below average place. I live on the first floor and my apartment has flooded 4 times and I am not even close to done with my 12 month lease. Maintenance is extremely behind on fixing things and the leasing department puts you off quite a bit whenever you need something. The laundry room is constantly dirty with the washers and dryers not properly doing their job. I know that the price makes this place seem okay but it truly is not worth it with all the problems that... come with it. Read More

Andover is an amazing place I give them 5 stars because I didn't have any noisy neighbors and there was nothing wrong with my room the whole time I stayed. I personally would recommend staying there.