I placed a work order for my sink Friday night cool, probably not going to get to it that day. It is now Thursday and no one has come to even look at it. I called the office Tuesday to get an update, all I was told was that she would reach out to the Maintenance man. Now I call and can't even get through to the office, wouldn't be surprised if they are screening my calls. They are understaffed and they prioritize there work orders I get that, but almost a week to try and get someone to come... unclog a sink is ridiculous!. I can't even use my dishwasher, and the water back up in the sink smells and looks extremely unpleasant. I bet they want there rent on time though right? Read More

I didn't want to do this but my god. What a shame this
place has turned into.
its been sad to watch it go downhill the past 4 years.
from the outside curb appeal to the quality of care the staff
gives to the tenants.
Had my bathtub resurfaced, which wasn't done correctly
and is now in worse condition than it was before. not to
mention the mess i had to clean up from it.
the trash around the property is becoming more and more.
the landscaping was ripped out talking about " multi million
dollar... renovations."
Where? the overfilled dog poop stands that were installed
aren't multimillion dollars, nor is the resurfacing job on my
bathtub-
Not to mention my countertops are no longer attached to
my walls, and when it was brought up a couple years ago it
was forgotten about, so when I re submitted it recently
when I started to have an in house water feature coming
out of my ceiling I was told "they will not be fixed but
pictures will be put in my file so I am not charged.
I see rent going up but NOTHING to justify it.
LOL this place is a joke, has code compliance ran though
here yet?
they are about to.
Save yourself the headache. don't rent here. Read More

I lived here never late on rent, EVER! no damages at all and I have a video to prove that. Why these people refuse to give me my deposit. This place was nice when we moved in 3 years ago but had gone downhill. Management has changed many times. Only move here if you don't care where you move. The complex is very outdated and is not worth the rent they charge. Please BEWARE of this place if you're looking for a quality place to move. When it rains, it floods here really bad and your feet... will get wet because you will need boots it's so much flooding Read More

We were interested in these apartments until they told us cable/internet is required (most of the Madera owned properties in this area require it) and we aren’t willing to pay for cable. Internet would be okay as most people need that anyway. Their reasoning is to make the property more high end, even though it’s really just the big cable companies way of trying to stay afloat since most people use streaming services now. I was also told one price over the phone then went to apply the next day &... the price had changed $200 more. The office staff is not all on the same page which is a huge red flag. We will be looking elsewhere. Read More

We love are new Apartment. We been here over 10 years. Thank you to all the managers. Special thank to everyone. Please keep up the good work. Thank you for understand my situation. God bless you all.