Run. Management is so rude. Nothing ever gets fixed. Water is never hot and units are falling apart.

This place would be 5 stars but it has two things holding it back.

1. They shut off the water at minimum 1-2 times per week. It’s ridiculous for the last 6-8 months it’s happened very frequently. I know a neighbor that is a stay at home moms when her husband is working during the day. How do they feed their kids? How do they bathe them? How do they make sure they have clean dishes/clothes on days like that? They don’t. I called the office to see if we could be compensated for the ridiculous... amount of times that the water has been shut off for “repairs” and they said no. They’ve been “repairing” the water boiler for at least 6 months. It’s a joke.

2. You are forced to pay an extra $105/mo for cable/internet even if you don’t want it. Are you interested in maybe having wifi only? Or no wifi at all? Well too bad! The rent is kind of false advertising because they don’t tell you about the extra $105/mo until you show up for a tour/signing a lease.

Other than that this place could be a 5 star place. They’re their own worst enemies here. Read More

20 minutes agoNEW
I am super disappointed and I regret signing a lease I am constantly seeing roaches and fruit flies. My toilet wouldn’t flush for the first week. My bathroom smells like mold/mildew and the shower doesn’t have hot water in one of the bathrooms. When I first arrived to Texas the day before I moved in. I came to check out the complex before I moved in and the unit I signed a lease for was unlocked I was able to walk right in. I have had multiple issues since moving in from the... toilet looking absolutely disgusting and not flushing to seeing ROACHES EVERY DAY SINCE I MOVED IN, to a smell of mildew/mold coming from the bathroom seeping into the bedroom. I am so uncomfortable and I wish I would have never ever moved here. I want to move and I haven’t even been here a month. I asked before moving in was it roaches or pest and they keep saying it’s not a normal thing but pest control is here every two weeks? So make it make sense. I moved 1000 miles to be disappointed. I am not comfortable at all. On top of that I was originally going into a renovated unit and they put me in one that’s not and told me they would lower the rent and still didn’t. I have asked the office team to have the manager call but she has never reached out to me. I only get an email address. I have stopped by the office several times and a lot of the concerns have been addressed but i definitely do not recommend and I am currently looking for ways to get out of this lease. Roaches and disappointments is all I have experienced here and also not being able to shower in one of the bathrooms because the water doesn’t get hot. Poor paint job was done because there is little white paint speckles ALL THROUGHOUT THE UNIT. It was a leak in my laundry area and all my clothes got wet and the laundry room has been closed majority of the time I’ve been here. So many plumbing issues here I get an email every other day about them. Just terrible Read More

SAVE YOURSELF THE HEADACHE AND MOVE SOMEWHERE ELSE!
I am a current resident and have been going back and forth with the property management over my air conditioner. Since I moved in during the middle of July I have not been able to keep my apartment at a reasonable temperature (I will say that they have replaced the inside and outside air conditioner unit of my apartment). During the day the temperature will reach 83* plus and will not cool below 80* until after midnight. I have provided... pictures of the local temperature at 11:38 PM as well as a screenshot of the app for the smart thermostat to provide proof of my claim. I moved from out of state and did not have the option of viewing my apartment before signing the lease (Of which they knew). Online they only have 1 option viewed for my floor plan which shows a W&D connection however when I arrived to my apartment I found that the top floor units do NOT have connections however it does have a fire place. This apartment was "Renovated" causing my apartment to cost more than the listed price online and I when I got here I found a cracked window with a large hole in it. (This window was replaced a week later) 2 of the burners for my stove do not work. 3 weeks into living here I came home to 20-30 flies in my apartment even though I had my windows and doors shut. I have had to block off the fireplace in hopes that it would help cool my apartment, but that didn't work either. My downstairs neighbor smoke cigarettes inside which leaks into my apartment causing all of my clothes to smell like cigarettes. There is a large crack in the bathroom sink, and on average half of the washing machines in the laundry facility do not work. During my first couple of days I lived here the apartment staff did not submit my vehicle information in time and my car was towed. (They did reimburse me for the uber ride to pickup my car) The property manager has told me that they will do nothing more with the AC problem since they had a 3rd party company come out and inspect that everything is working properly. Read More

I’ve reported bites immediately when I moved in. 5 months later, still dealing with them and being charged! I had all new furniture, hired professional movers. It’s been a nightmare, and now I am being charged for it despite the fact that I had reported this immediately. So frustrating!