apartment was still under repair when I moved in, would not respond to maintenance requests, overall terrible customer service, do not live here

My son moved in in January of 2023 to a filthy apartment. Food on the stove, in the microwave and even the dishwasher. We rented furniture from them and it was filthy, the guy said he cleaned it, there’s no way. The mattress his roommate had, had bodily secretions on it. Absolutely unacceptable. I cleaned and disinfected all of it. The AC hasn’t been working the whole time he was there. Several work tickets and calls where made about it. Therefore the electric bills was so high. When he moved... out in June, his AC was set on 70 and it was 85 in the apartment. My son took the cover off to the AC and it was covered in dust and hair, no filter. They came and put one in at the end of January and never replaced it. It took 7 weeks and several calls later to get their sink unplugged and working. It had been stopped up since they moved in. Couldn’t run the dishwasher or use the kitchen sink cause it was clogged. You call the office and get hung up on several times. I sent emails and called and the manager NEVER called me back even though in emails she said she would. The grounds and trash area are dirty, the AC unit dripped so much it flooded the sidewalk in the Winter/Spring time. It still drips now, it’s just hot enough outside to dry it up now. I tried several times to call corporate and never received a call or email back. There is absolutely no communication!
Please read reviews before you sign a lease here! Read More

The maintenance is weak and acts very very late when you need them. There are many roaches and so dirty.

The office staff is very nice and helpful, and maintenance guys fix things fast. The location is good and I love that there is a park right by the apartment

The staff is so friendly and helpful, and maintenance is quick to get things fixed! The location is also super convenient. I love that there's a park right next to the apartments.