As I imagine the problem with many corporate landlords are, the management here will find any way to extract more money from you. Mandatory media packages, parking, and valet trash at signing all seem reasonable at first but with retrospect it’s a precursor to other incredible ways you’ll be nickel and dimed.
The package receptacle is in one location on the complete opposite end of the mail room - annoying for delivery workers and you. You’ll receive near weekly “reminders” or “alerts” that... trash should only be put outside your door at specific times and in the designated bin…okay, good. But many times the “valet” trash company doesn’t even come to pick up the trash. You’re charged monthly fees for the “common area”, but management fails to keep to keep anywhere but the model areas cleaned - stairwells constantly smell of dog urine and trash is everywhere. Also, there have been times homeless people have been sleeping in the stairwells.
I could go on but I’ll end on this: the contract you sign goes on about how your deposit will be fully refunded if you do the standard cleaning and maintenance before moving out…tucked away in the fine print is that there is a mandatory cleaning fee of approximately $300 - which is more than my deposit was. This place is billed is “luxury” but couldn’t be further from the truth. If you decide to live here, you’re going to be questioning why you ever did years down the road. Read More

Do not rent here. Every time you have to resign your lease they increase your rent by $300. It’s a nightmare. No more 18-month lease terms. Only 6-12 months so these greedy people can keep increasing your rent. If you want to get tons of grey hair from stress then give this place a try. Lots of hidden fees. $159 cable. Even if you DO NOT WANT IT and don’t ever watch it. You still have to pay. Tons of my neighbors and I are going to leave bad reviews everywhere. It is so unfair to people. Also... their 8 am yard work under your windows with some super loud leaf blowers is out of control. No one really cares about us the residents. They have to respect everyone’s working schedule. Not waking people up so early and being loud for couple hours. I hate writing bad reviews but enough is enough. Read More

This place looks nice on the tour but make sure you ask who your neighbors will be. Once you sign the lease there is zero customer service. If you go to the office with concerns they will give you blank looks or say they can't help. In the past year we have had a day long power outage, 2 full days without internet, and there are several dogs that bark 24-7 that the office refuses to do anything about. Do you like listening to dogs bark at all hours of the day and night even when they live 10... apartments away? Didn't think so. Don't rent here. Read More

The definition of comfort!!! Apartments are conveniently located close to I-215. Valley Fair Mall is a block away. Gym, computer room and the whole apartment complex is very well maintained by their amazing staff, Judith, Keaton and Sione. The pool and hot tub is just the cherry on top! Management team is top of the line! DeAndre, Paola, Naomi are the best! Stop by and take a tour now!!!!!

We came here hoping to get a place ASAP, and they made it happen within 2 days! All the girls in the front helped us tremendously and we love being tenants here so far! Submitted work order and the maintenance guy stopped by later that day to check everything out. Feels like home, and I believe we will renew our lease. Being new to the area, they helped us out on the best places to eat and shop.