I lived here for one year and a half. There was a serious cockroach problem but the manager took it seriously and it has totally been gone. My son enjoys playing in the kid's area and the pool is clean in the summer. The rent price is reasonable. Our apartment is old but some others are renovated. They have nice occasional partis. maintenance is prompt. The area is close to shops, and restaurants.

My building is infested with roaches but they continue to move people in the units. Please do not move here you will be living with roaches

I would like to share my latest experience living here at the Haven Mt Apartment. I have live here for over twenty years (formerly Sacramento Square Apartments) I tried over the year to get my apartment painted and updated for a long time but was unable to get anything done under that apartment management team. So I decided that it was time for me to more on but I spoken with Sebastian about my decision to move on because I felted that I was not being treated fairly after living h for a long... time. Sebastian suggested to me to give Haven Mt Vernon management team a chance to see if they could get some updates and improvement done to the apartment. So they can in and painted the hold apartment and other improvement that was needed. right now I am very happy with the work they have done so far and I am hoping they will continue the improvement to the apartment so that I would feel good about calling this my home. Read More

I have the nosiest neighbors ever. Not loud music or anything like that, a constant dropping, bumping, running and sounds of a freaking carnival. The first issue is the complex renovating and installing hardwood floors and then not informing the tenants to do some sort of sound absorption, like a carpet. What engineer, architect or consultant/subject matter expert approves hardwood w/o a sound barrier and then puts a family of small children in there. The next thing is the neighbors are simply... inconsiderate. The tenant also works for the company go figure.
I have attempted the nice approach with the neighbors. I placed a card on the door, welcoming them to the community and politely acknowledging the noise issue. I went up the nicely a second time a month or two later. Recently or the last time, still my approach was friendly. That last attempt failed miserably. I have reported the noise to the rental office on several occasions, NOTHING! I called the police, to have the report on record. After the calling the police, I reported it to the leasing office again. I was told they would speak to management and follow up. NOTHING!
I have been living here close to 10 years. This is the 3rd management company and the largest and by far and the most unresponsive.
I will not renew another lease here!!! I will not refer anyone here. Read More