The lack of regard for us as tenants is horrible. My apartment has holes in the ceiling and when it rains it leaks in my bedroom as well as in the bathroom. I have been reporting this since January and still haven't been fixed. I'm concerned about mold in the ceiling so this may be a health department call because my daughter always coughs when she's home. I come to the office 3 times a month asking when this will be fixed and still nothing, at this point this, rent may have to go into escrow... and I take them to court. Very unfortunate when people try to survive and cant trust where they live is maintained properly.
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They overcharge for terrible apartments. There is never anyone in the office when needed, even during posted business hours. Maintenance will simply close repair requests without actually doing anything. Grounds are dirty and unkempt.

Not recommended there is no type of security, is expensive, they offer you 2 types of apartments; one that is supposed to be the new which is not they just put everything over the old ones, also the pipelines do not drain how they are supposed to, the bathroom instead of having new tiles or clean they just painted them and the same was with sink and toilet (which were stain). And the one that is not renew I do not what to imagine how they are.

I don’t even have 2 months here and someone... already broke into the apartment (just imagine), there is no cameras or anything that can give you a little protection.

If you are in the military like me please don’t make the same mistake I did.

It’s not worth it. From the outside it doesn’t look bad at all but ones you are there you will regret it.

I’m waiting to see what’s going on too happen with the belongings I lost today and how to get out of here.

I will make sure let everyone know the experience I had, specially all the people that are in the military and are currently working in Portsmouth and are looking for an apartment. Read More

These apartments aren't newly renovated as they claim the only thing newly renovated is the rent office. No hard wood floors as they say it's all carpet or linoleum. The apartments definitely aren't worth what you pay for them. you can find cheaper else where and have a much larger apartment. A huge roach problem pest control has yet to come out since March 2020, the rooms are way to small not big enough for a queen size bed this is for both the 1 bedroom & 2 bedroom apartments. Maintenance is a... joke they really don't fix anything. the rent office is hard to get ahold of even with the times they are open posted outside no one likes to answer the door or phone. Utilities are not included making your rent a lot more and it changes from month to month. Shootings are frequent around here it's not safe especially on holidays such as new years get ready to hit the floor at any time. This is not an upscale neighborhood as the rent office would like for it to be it never will be because of the area the complex is located. I'm moving out the very first chance I get I've been here for about 5 years w/ 3 different managements and a name change yet nothing has changed on the positive for the tenants were still in crappy apartments while they fix the outside to look nice. Read More

New Port Gardens would be a great community if more residents would focus more on their own apartment and make the best of their way of living, Good Community and Im grateful for my apartment for me and my children, Beyond what Ive been through Homeless etc. Thanks New Port Gardens for having me as one of your current residents.