This property is nice, the buildings are well kept and clean. But the management practices are to be determined. First was a clogged drain, they said the plug was more than 15 feet in the line so they had to call an outside person to fix the issue. They charged over $400 dollars. The company was brought in from Tacoma. the majority of the bill was travel. Could they not have a local company do this? I work in maintenance and put a drain scope in the line and found that 12 feet in it tied... into another line from a different apartment from upstairs. So the possibility of the grease in the line could have been coming from upstairs. Second the moveout was easy. They came for a first inspection of the apartment did not find anything. Then we cleaned we patched the five holes that we made by hanging up items. Washed down the walls, cleaned the stove and refrigerator ran a cleaning load in the dishwasher. Ran a lemon in the garbage disposal to clean out any left residue. Ran a empty load in the washing machine, then wiped it out. We cleaned everything. Then came the second inspection, the only thing brought up was the fact they had to paint over the patched holes. These holes were from a self and a TV. Screw holes. We said ok. Then we get our deposit back -$60. for blind cleaning. That is 3 blinds in a studio. -$120 for painting. "5 patched holes" and - $220 for out side cleaning service at $30 per hour. ????? This was a Studio Apartment. They want your deposit. Read More

So, prospective renters beware - if you don't care about your security deposit and upstairs/downstairs noise and rules that make you feel like you are living as a part of an HOA (nose in only parking, limit of 5 plants, and careful with your decorating choices) this may be the place for you. However, if you value your hard-earned money and take care of things that even don't belong to you and want to come to a place that looks and feels like home, look somewhere else.

We've lived here for 2 years now and we absolutely love it. The community is really nice and clean. Our wash machine broke recently and the maintenance was quick to get in and fix it for us. The office ladies are super nice too. They did a scavenger hunt for St. Patrick's day and we won this cute hat full of candy and a gift card. It made my kids day. We love living here!

This place is absolutely horrible. It first started out with us being promised a unit putting money down and then they rented out to someone else within 2 hours of us putting down. then the complex manager Betsy called stated how embarrassed she was with the situation, PROMISED us the unit AGAIN, and since then it has been an absolute mess. Everything we have turned in has had questions. Due to my landlord being a independent homeowner not through a housing agency the 70 year old landlord was... chalked up as being a “friend” that i rent from which is completely untrue she wouldn’t accept my 6 years of renters experience which caused her to double my deposit. Which okay, i can handle that. They took an unauthorized payment of $400 after i paid the required deposit of $350, when i called to ask them about it they denied it. i was at the bank looking at both of the transactions with the teller.Then due to the pandemic i have worked off and on the last year, but have been working for the last almost 3 months consecutively which wasn’t acceptable (she knew of this before doing the application and said it was okay) THEN she stated that my paystubs look weird because i make the same on all of them. I AM ON SALARY!! Horrible staff. Horrible managers. I understand business is business don’t get me wrong, but this is absolutely absurd. When i called to say i wanted to cancel my application due to all of the issues i was having Betsy hung up on me. I have every single email thread and she is denying things that she has said and done when i have the proof. Do not rent from here they are only after
your money. Read More

Avoid Woodlands and any property from American Property Management at all costs! While we initially overlooked the unprofessional behavior of the staff when we moved in to our new home, we quickly began to discover that things were worn out (broken washer), poorly put together (peeling siding and loose steps), or not to code (don't get me started). To make matters worse, our apartment came with what appeared to be two large urine stains (thanks guys). When the snow hit Olympia in February of... 2019 we were surprised to see no effort to remove it (I even offered to help, personally I had to spend hours helping neighbors get their cars out so they could get to work). The snow was allowed to sit for days, with rain falling on it, freezing, and turning it into deep ice that was impassible and caused extensive damage to our cars, before resulting in multiple cars getting stuck both in their spaces, and in the middle of the entry way to to complex. I personally missed two days of work due to American Property Management failing to clear the snow - not cool guys. Other apartment buildings in the area cleared their snow, and the roads were perfectly clear - APM had no excuse. Read More