Apts not cleaned. Damaged walls and pet odor.Cringeworthy experience,. moving in.Damaged and piles of pet hair.

I have lived here for several years. In the beginning things we ok. You learn to tune out the sounds of the trains that pass by at all hours of the day and night. We were blantantly lied to about the trains being told that they only passed by maybe twice a day. Try more like twice an hour often and even in the middle of the night.

Puttting in a maintenance request is a joke. It takes at least a week to get a response for anything, emergency or not. Snow removal is almost non existent. I fell in... December and had to go by ambulance to the hospital. $3000 in medical bills and physical rehab. I thought of suing them or at least asked to be reimbursed but they simply don't care. No onsite management. You rarely see a maintenance person except when they spend your rent money trying to make the place look pretty cor photos to sucker people in. I have photos that show reality. When I asked about snow removal I got a very poor response. Do yourself a favor and save your hard earned money. Read More

This management, both local and at their office headquarters, are awful. We lived on this property for 3 and a half months. Issues listed on our move in check list as broken were never fixed. We filed numerous complaints with evidence about a noisy tenant, including calling the police multiple times, and we were told to either deal with it or leave. I understand there is a certain level of noise to deal with when living in a lower unit, but this was a whole new level. Shouting cuss words and... slurs, constantly yelling on the phone both in their unit and outside, continually hosting friends after bar close and continuing the party at home. They would sit in their vehicles after getting home from the bar with their music cranked and lights shining through the windows of our unit. I was unable to sleep most nights. Upon terminating our lease and leaving, we were told we would receive an invoice for a pro-rated amount of rent to cover the time between tenants. We never received the invoice, and were charged late fees on top of it. Upon asking for the late fee back, they said they can't refund it. How was I supposed to pay an invoice I never received? Our online payment portal had listed the full amount of rent, not an adjusted amount, for the entirety of the final month we had to pay part of. I had paid my rent on time every month, despite the conditions we had to live with. We were also charged heavily for cleaning. The itemized list we received seems grossly exaggerated, as we left the place clean. I have asked multiple times to see the photos they are said to have on file, but that request keeps getting ignored.
The local manager became increasingly more rude as we continued to complain about the noise issues.  Management at the headquarters does not answer their phones, seldom returns phone calls, and will not reply to emails.

I'd avoid this management company at all costs. For the price you pay to live here, they couldn't care less about your experience. This place might be nice if you have decent neighbors, but the management "picks and chooses their battles" at the expense of losing good tenants.
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I like the quiet setting, just barely out of town. The pricing for the space is good, parking is decent (there's usually a spot open and a you get a separate garage), and the included washer/dryer/dishwasher are definitely a plus. Snow removal is alright, not immediate but very quick, I haven't been snowed in at all. Maintenance is also very quick and dependable. I've only had two issues since moving in (the heat not working the first time I tried it and a leaking garbage disposal), and they... were very promptly fixed while I was away at work. The resident portal is very convenient, I messaged them about the disposal on a Saturday and they came on Monday, replaced the whole thing for me, and messaged me back saying the problem had been taken care of. Overall, I would recommend to anyone that they rent here. Read More

I leased with 2 roommates however I am not in touch with either of the original roommates. They will not issue me a check for the remainder of the security deposit because we are all on the lease. I am basically screwed out of the check because I am unable to obtain their signatures. Do not lease here. Shady business pactices.