Ever since Greystar took over we have been very happy. Great personalities and kind people.

So far, I love living in the Monroe! The building is in the perfect location and everyone who lives and works in the building is friendly.

For a “secure building”, it’s not. The parking garage gates were broken and stood open for months, the entrance doors from the garage to the apartments was stuck open most of the time I’ve lived here, and the ability to manage garbage and the stench is unacceptable. The neighbors are noisy and disrespectful, and grounds are not at all impressive. The things I like about the complex is the location; Germantown is amazing! I am close to work, can walk to restaurants and shops, and I’m close to... work. Read More

The garage has been broken about 60% of my time living there. It’s probably the least secure building I’ve ever lived in. There isn’t much communication between the office and residents or residents to residents. Many of the amenities don’t work.

I had very high hopes as everyone I’ve talked to in the office has been amazing and the location is excellent. The neighbors are all super nice too.

However, this building is so poorly maintained it’s honestly kind of awful. Most, if not all, of the stairwells are missing door handles and sometimes doors are just left open for anyone to walk in. My blinds are the wrong size for my windows and are barely functional. Nothing seems to have been updated in years as the hallways are so dimly lit... and everything could really use a fresh, brighter coat of paint. The key fobs and dial box are from the Stone Age and then you also have double dead bolts on your door. The entire property just feels dirty and the alley between the two buildings reeks of dog pee and poop. The layers of paint on the apartment doors are reaching “landlord special” and could really use some sanding.

The package situation is also terrible. They use package concierge and it will charge you if you don’t go down and pick up your packages yourself. So if you travel every week for work and have someone else picking up your stuff you still have to go by and scan in or you’ll get charged. And even then it’s just a big open room. We have people stealing and tampering with packages on the weekends.

This building is in need of some serious updating and just general routine maintenance. Paying that kind of rent warrants some level of upkeep. I shouldn’t feel like I’m living in the boonies when I’m actually in the heart of Germantown.
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